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March 2024 by rachel reyes
This was one of the worst places ever!!! Customer service sucks. No one helped and we were sitting for hours while everyone was chatting away. We left and will not being going back!!!
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March 2024 by julio torres
I come to this location 2 to 3 times a week. The tellers are very friendly. I see people complain about the wait time. I’ve always been in and out within minutes. People have to understand that not all customers are the same. Some have 2 to 3 different transactions going on and they are the ones that slow down the lines.
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January 2024 by Jonathan Turrubiartes
There is not enough people inside the bank and the a t ms are always out of money or broken
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October 2023 by Gloria Campos
Worst location in the city. Always unprofessional. Always has long lines. Only ever has one teller working at a time. Expect long lines and longer waits. Wells Fargo standards for employees are low and it’s reflecting. All other reviews say the same thing. 1 teller working and lines out the door. Obviously they don’t plan on making changes.
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October 2023 by Ahmed Han
I am a customer having vested a good amount of money and property. The bank itself revamped but the staff service did not. I understood that the formalities for large transactions are handled at the teller line. I needed assistance for withdrawing a large amount and was told to withdraw from the ATM twice like a 3rd class citizen.
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August 2023 by Jaelyn williams
Absolutely terrible service. There’s one teller and she was efficient and did her job. But, if you need other services they’ll literally act like they don’t see you and take forever to get to you. I’ve come two days straight and still haven’t been helped with a simple task. They look you directly in your face and go to the back as if they don’t see people waiting. Your time is not important nor is your business.
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July 2023 by Mayra Tinoco
The banker does not help Hispanic people, she looks for any excuse not to serve them.?
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June 2023 by Felix S
Waiting in line for over 30 min to make a deposit only 1 lady at counter working
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April 2023 by Jose Contreras
The service day is really bad. I know I didn’t have an appointment but I was the only one waiting, and Noel person that had an appointment have made it there and they had me waiting more than an hour and a half about to be two hours and all they did was just going to say their office or whatever lay behind the counter and just stand there until people that had an appointment came in.
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February 2023 by Tamara Paul
First time in here and actually NOT IMPRESSED!!! They service the Hispanic customers first and make everyone else wait! NO BANKERS IN THE BRANCH!! NOT FRIENDLY AND THEY MAKE YOU WAIT A RIDICULOUSLY LONG TIME FOR NOTHING! The Security is sitting on her phone in the BACK of the room!!!! This is TOTALLY Unacceptable
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January 2023 by Annette Khan
Worst customer service!! Multiple visits and everytime they are super slow, ill mannered, unprofessional, and rude!!
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January 2023 by Vanessa Esteves
Super super SLOW service! I do not recommend if you enjoy waiting 20-35 minutes before being assisted and no drive thru option. Plus place smell like MOLD.
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December 2022 by Kennedie Walker
Holding personal conversation for half an hour when there is people waiting to be helped. All I heard was laughter my entire waiting time. POOR CUSTOMER SERVICE!!!
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December 2022 by Philip Fernandes
The worst experienceWe had an appointment scheduled here and had to wait one week to get in an appointment and when we arrived 4 mins late crystal is telling us your late and we need another I’d wen we lived 4 mins away saying she can’t waitThat’s crazy bcoz what kind of accounts you’ll doing when you’ll really notGood luck
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October 2022 by Norma Davila
Horrible service, if I can give 0 that will be review. long wait to tell us that we need to wait if the people that made online app show up. Only one person and the guard on front is a goss, and no bathrooms for clients
