April 2020 by Hung Pham
Even though it does not have much info in Google about this particular area and the service that I received here from David is outstanding.I went to Wells Fargo near Walmart at Almeda Genoa to open a checking account.the lady over there has her own desk but does not even know about the promotion that the bank has for new checking account customer and even asked me back for the info that i have.The promotion is a bonus of 400$ if you can meet specific requirements mentioned in the offer slip from their ATM. After a long conversation and verifying process she said i was not qualified. I asked the manager, i received a promise of verification about my qualification by herself but in a future time which is a phone call away. I wasted my time getting the offer and rejected.So i decided to go to this place and met David.He spent time listening to my issue, with a professional manner he took time investigate, make phone calls and verifications with positive energy it is only 15 minutes left before store closing and has me open a checking account.David of Wells fargo in Scardale provided me not only basic opening checking account procedures, but also went extra miles and assist me with setting up online account, deposit my first money into account, provide me info about wire transfer and everything that i needed but i could never get it at the branch on Almeda Genoa.Make my life easier, make me want to recommend my friends and people i know to come to this bank.His service should be taking as an example for first impression excellent long term customer service.Thanks,