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May 2025 by Franky Dsouza
people are sitting at the job near This branch don’t care about customer and not even trying to help please avoid this branch this people don’t care about your time they are best in ignoring the people other than their race
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April 2025 by Amanda Dixon
Teresa White is rude. Don’t care about her job. I was waiting for somebody to help me in the lobby and then she says what do you need? Didn’t even greet me asked me how my day was going. Very unprofessional. The people working as bank tellers are super nice. I’ll say that, but I won’t be returning. Do better.
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March 2025 by Imran Jan
The slowest bank in the entire nation. A simple drive thru takes 25 minutes. Not kidding. I’ve been watching for almost a year now. It’s a joke. I don’t even know why I come here. Today is the last time.
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October 2024 by Aly Jycel
I had a horrible experience with customer service at this place. My family and I walked in to open a bank account, and after waiting for 30 minutes, a lady with a slicked-back bun (I didn’t catch her name) finally came to help us. She immediately told us she was about to go to lunch and could only assist one of us. We explained that two of us needed to set an appointment and the other had already opened an account and that she could help him first. but she ignored what we were saying and responded with an attitude, asking when our appointment was—after we had just told her the app instructed us to make one. It was incredibly frustrating and unprofessional.
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September 2024 by Luga
Terrible customer service not just this bank but all the phone lines stink, credit card deportment is terrible. If you ever have a problem they will transfer your call 5+ times then hang up on you. Garbage, work with any other bank.
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August 2024 by janie martin
Reed Road is the worst ! I try to get to Pearland whenever possible. REED ROAD Employees Management horrible.
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July 2024 by Mike Amira
Terrible experience.
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May 2024 by lamest name
Online 1 drive thru atm lane is operating. Every day, there is a long line for the 1 atm that stretches to the street. The bank has no urgency to get it fixed. Poor experience
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May 2024 by Marcos s
Customer service is trash just like that lady’s wig by the entrance. I Made an appointment and when I arrived gretchen weiners was very rude and condescending. They failed to communicate what I need to bring with me.
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February 2024 by Sayda Posadas
Very bad service, they are always without clients and they don't want you. They have bad treatment with people, they just say they don't speak Spanish and they never want to call an interpreter.
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September 2023 by Linda Hankston
Service was good not overcrowded
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August 2023 by CECIL COLLINS
Facilitating the community wonderfully
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August 2023 by Yuliana Peres
Siempre que sobre jiro mi tarjeta esté banco me cobra asta 100 dolares de puros Recargos y después laqueado mi tarjeta ya mi mamá me avía dicho que ellos te quitan el dinero de las cuentas por que a ella le isieron lo mismo y mi esposo cuando estaba vivo peleaba con ellos todo el tiempo en mi opinión deberían contratar un personal mejor este banco
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August 2023 by Geraldinee O
No good terrible ?
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July 2023 by lovely Kissies
Only 2 cashiers, 1 for drive thru and the other for inside. A black lady is just walking around not doing nothing. Sad this could never happen in a white community.
