Wells Fargo Bank in Houston offers personalized attention and effective self-service tools to help customers with their financial goals. Visitors to the bank have noted the helpfulness and patience of staff members, particularly praising Jonathan for turning a frustrating situation into a positive experience by simplifying processes and demonstrating how to use the Wells Fargo app. Another customer highlighted Katia's professionalism and excellent customer service while assisting with cash deposits. However, some visitors have encountered challenges, such as needing an electricity bill to open an account on a visit visa. Overall, the bank is recommended for its attentive staff and efficient service, making it a reliable choice for banking needs.
Im visiting USA i came to bank can’t open an Account because the need electricity bill on my name. Question is how person on visit Visa will open an Account?
August 2023
Jonathan was very help and patient. I went in very frustrated and on the verge of closing my account, he made everything very simple and easy to understand while also showing me how to fully use the Wells Fargo app. I would give the experience with him more than 5 stars if possible, great job Jonathan. ?
May 2023
Im visiting USA i came to bank can’t open an Account because the need electricity bill on my name. Question is how person on visit Visa will open an Account?