Wells Fargo Bank is a very busy branch. The drive thru line is always quick. The intersection at Bellaire and Hwy 6 is tricky and busy, so it can take longer to exit the parking lot than the banking transaction itself. The staff is very helpful, welcoming, polite, and professional. The branch manager is very much professional and polite, creating the best professional environment. The manager always asks customers if they need any help. There have been recent issues with the ATMs at this location being out of order, but they were later fixed. Customers are advised to use other nearby ATM locations if needed. In contrast, another Wells Fargo branch on Beechnut and Bissonet Street is described as unprofessional, with staff that is not polite at all.
Mrs. Katherine was very helpful and welcoming to my parents and myself. Would recommend for those who opening a bank business account or need help with the banking.
August 2024
This is the worst wells fargo branch in Houston. They will make you wait an hour just to tell you if I don’t have an appointment I will have to wait. Wells fargo just lost a 10 year customer. What a waste of time
July 2024
Worst customer service ever I wouldn’t go to this location ever again
