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September 2023 by Madani Khan
Ladies inside doesn't wanna work go somewhere else save your time
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March 2023 by Christian Rivas
Poorly customer service they should close this location they only have 1 person to take care more than 6 customers. And is always like that... no matter what day of the week it is....
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March 2023 by Sierra Fales
Went in to try and set up apple pay before replacing my card. and advised to mark it as lost first. by doing so it locked any access to my digital wallet and i have no way of setting up apple pay, no temporary cards, or card free access to atm's. no access to my money. i don't carry large amounts of cash on me. i'm changing banks after 7 years with wells fargo too many changes and none of them are benefitting the customer.
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December 2022 by Sandy Beauty
Bad service, people is rude with you, they don’t give you information what do you need for the stuff that you need to do, and when you get there hey requests a lot of information and they get rude, when you have no idea what documents you need
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July 2022 by Mohamad Einea
After waiting in line for 5 minutes I was told I'd need to wait 20 minutes to get a verification letter!!!
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February 2022 by Yaly Navarro
Branch manager is very unprofessional… I always try to avoid this branch in particular but when I have to stop there I’m reminded of why I hate it… have to go to the south side branch that will be courteous and professional without a bad attitude
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February 2020 by CARLOS CHAGOYA
Great location! The staff is welcoming and friendly. Place always look clean, this Wells Fargo can get busy but they do try their best to serve customers as fast as they can! Keep up the great job Wells Fargo in Spring Branch
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January 2020 by Michelle S.
The WORST customer service ever experienced. Deposit rules vary from day to day . Management is less than helpful. I endorsed a check that was made out to me and my spouse for insurance car repair. I was not present and they would not allow him to deposit into HIS account , He is there frequently and has had nothing but bad things to say about the service. This is why is use Bank of America.
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November 2019 by Ev Ward
I recently visited this branch to open a business account and was immediately greeted by someone moments after signing a waitlist. Five minutes later, I was sitting in front of Lisa Wilson, who in less than 30 minutes helped me open account and explain everything in detail. While I was there, I watched other bankers take equally good care of other customers. This branch is one that shows care, concern and efficiency. I will be back and tell my friends.
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September 2019 by Reyna Romero
No longer open. This Wells Fargo does not exist 9/24/19
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August 2019 by Luke Poteete
3 employees standing around staring at the customers in line, not doing anything. 2 bank tellers and a line out the door.
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August 2019 by Janie O.
Kenny and Maureen were kind, helpful, and efficient. Really can't ask for much more in a bank than that!
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July 2019 by Marissa Zdenek
I was checking on a problem with our Wells Fargo account and zelle and Fred Carter was the most in sincere and unprofessional banker, said he was aware of my husband and made a comment about a situation that happened to my husband and then proceeded to say that he was not tech savy. I could have said he was not professional or friendly but I did not and that is his business to try and help clients who have accounts there. In a time where we are going to wiring money and not writing checks any more. I would think that Wells Fargo would be a little more sincere about helping their clients apparently not Fred Carter.
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February 2019 by Clara Rodriguez
I visited this Branch for the very first time. Staff knowledgeable, corteous and friendly. Personnel seem to work as a real team and Stella Rodriguez simplifies it all. Very pleasant
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August 2018 by Mai Vu
Worst Wells Fargo ever!!! Waiting over 35 mins for banker and still no banker to assist, don't come here if you don't got time to wait. Unprofessional and the workers don't even addressed you or try to help, they just stand there not doing anything.
