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May 2025 by Elijha Watkins
Good customer service in person
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November 2024 by Talal Alrubaiee
They think we have the whole day to wait for them as they have only one teller working and the rest of the staff are just messing around.
Please be more responsible and care about your customers.
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August 2024 by Yaniel Alexander
TERRIBLE SERVICE AND TO BE RACIST THEY ARE PROFESSIONAL.
I WENT FOR A STUDENT LOAN AND THE FIRST QUESTION WAS IF I WAS CUBAN AND THERE THE OBSTRUCTIONS BEGAN. TERRIBLE SERVICE. I DO NOT RECOMMEND IT.
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July 2024 by Beatriz Escobar
This rating is due to the excellent service and advice that Ms. Elizabeth Perez in opening a bank account, thank you for your patience and excellent handling of information. We need more people like you in Customer Service.
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July 2024 by Mildred Trejo
I make appointment and never call me back
Atm Machine no Working
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June 2024 by james pampell
What’s up With the ATM located outside next to the dry cleaners? Initially roped off during Houston Rodeo days. Have tried multiple times since, but have yet to see it in service. Maybe I missed a posted notice.
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April 2024 by Akbar Ahmadzai
I just needed to update my account after citizenships! I came to this branch and showed the IDs then they asked me bring them the social as well , then came back with social and passport then they sent me back the next day to bring them the naturalization certificate as well when also brought that then black lady impolitely asked that I have to bring Judges signature ! I asked the naturalization certificates are signed by judges but she still insisted that I will show the judge papers sample ! I asked I have not committed any felony to show you the judge documents lol my God ! But she insisted on her stance , then I moved to the next branch of wellforgo and they did my account update within two minutes! They just asked for my IDs and that’s all and said anything issued by state or federal government that’s issued after judge approval! After 10 minutes I came back to her and she asked for the judge documents and signature then I showed her the my updated accounts information done by other branch of wells forgo bank ! I just told her update yourself because everyone laugh at you even with in your own branch for your incompetence! Wells forgo needs to Train their professionals to avoid incompetency issue and waste of customers valuable time too! Thanks ! Hopefully their google review staff will look into my comments!
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March 2024 by Faith Blackwell
worst customer service! do NOT recommend this location lady with glasses refused to help me.
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February 2024 by Miguel Alvarez
Rude employees!
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February 2024 by Susan Lem
I have been with them since 2009. I was hoping to set up my son's first bank account. We made an appointment, we called ahead,arrived early. Yet they didn't help us set up his account. So disappointed
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December 2023 by MN N
I was waiting in line for banker, another person showed up and use his personal relationship with manager, and he just passed my number. I was waiting for a long time but unfortunately manager did not care about my wait and time.
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September 2023 by AJ ORTIZ
WF has been my bank since I open my first bank account. The manager of this location is really kind, I also recommend the banker Tarita, she is so kind and has a great customer service.
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September 2023 by Terrance Smith
Female banker there right at this moment is extremely rude and nasty. Very unfortunate. When I called to speak to the manager on site this same teller said they were busy. This idiot won't be there in two months I garunteee it
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September 2023 by Hamid Yousafi
The manager and the account opening do not understand how addresses work. Such a waste visiting here
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August 2023 by A F
At this location stuff is not really helpful. They are racist and taken care of Mexican. I showed up to do the wire transfer but they didn’t did it at that time.
