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March 2024 by M M
I had a positive experience at this mechanic. They were able to complete the tasks efficiently and effectively, making me a happy returning customer.Job well done in less than 2 hours (including waiting time): Changed head lights, oil & filter, vehicle inspection for annual registration.
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February 2024 by Hayley Meyers
Hands down the best place to go! Customer service is always phenomenal and the work they do is always consistent. Won’t take my car anywhere else but here!
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February 2024 by Gina Fedoryk
New to Texas, and stumbled upon this repair shop when my son's car broke down over the weekend. Chad the manager, was extremely sweet and agreed to accept the car. They evaluated it, discussed the process and were very honest. It was fixed in a day! Everyone I encountered at the shop was very helpful and sincere. Being from NY we are always a little skeptical. It was my pleasure to return back with my car for an oil change. Job well done, I was taken care. Although it is not so close to where we live, I will go out of my way to return here for all of my future repair and maintenance needs! Keep up the good work! It has been a pleasure!
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February 2024 by Michael Greer
Oil change, tire rotation and state inspection was done quickly, professionally, and at a fair price.
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February 2024 by Gabriel Williams
Chad, Robert and the whole team did an amazing job getting my truck repaired. They did it quickly, at a great price and really showed dedication to making sure the job was done right. The team really goes above and beyond and it is very much appreciated. I have used them twice now, and will definitely use them again in the future! Keep up the great work guys as I will be recommending!!!
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November 2023 by Stacey Lindsay
Robert and Chad are honest and I totally trust them with my car repairs, oil changes and inspections. They are very knowledgeable and won't try to upsell you on things you don't need.
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November 2023 by Mahndi Martin
I can't recommend this shop enough! Omar helped me out so much last night & bright & early this morning with my car issues! Had a mechanic come to my place & jump my battery this morning so I could get my car to him to be fixed! Even saved me money & didn't upcharge me when he found out my new battery cost him more than he quoted me. He honored his quote! True signs of a good man & business guy. Thanks Omar!!
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November 2023 by TaShavia Beverly- Prince
Had a popping sound coming from under my car as I was passing by the center. Pulled in to get assistance and the team immediately took me in and begin to look at my car. They quickly identified the problem, provided me with a price and got to fixing the car. Was out in about 1-1/2 hours due to waiting on part but Chad kept me updated and now I’m back on the road. This place is great and that’s why they have such high reviews and trusted clientele. Thankful that they were there to help me out! Even looked at and gave me pricing on additional work I’m looking to have done later.Service: Brake service & repair
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November 2023 by Jane Reed
We have had great experience with west chase auto. They are quick and honest with there auto repairs. They have even suggested that we may need some additional attention with other parts on our car-so we did themThanksService: Air & cabin filter replacement
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October 2023 by Shine B
West-chase Auto Repair Shop hands down is the best shop in Houston. Not only are they efficient, extremely attentive, really good mechanics but their customer service is like no other. They are just amazing people. From their manager Robert to every single person that has helped me change a tire or get my battery replaced. I can’t even begin to explain how grateful I am and why I won’t go anywhere else. Thank you to the entire staff! Wish I could give you guys 100 stars! Simply Amazing.Sincerely,SBServices: Electrical repair
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September 2023 by Naomi Wong
There is a reason the reviews for this place are so high. Integrity goes a long way when it comes to getting your car taken care of. I was overwhelmed by the integrity and kindness of the folks at Westchase Auto Repair Center.After a sketchy experience at another shop, I brought my car to Westchase Auto Repair early this morning to get a second opinion. I had already overpaid on the brakes job I'd had at the other shop, but I was concerned that my car was unsafe to drive.When the guys took a look at my car, their consensus was that the brakes just needed some time to break in. I (ashamedly) didn't catch the name of the gentleman who helped me in the front office, but he really took the time to explain everything. It speaks loads that he wanted me to understand the situation rather than just telling me everything was fine.Also, maybe it's just my imagination due to the heightened confidence I have after getting an expert opinion, but the car seems to be driving better than before. I'll never be able to prove that the condition of the car improved after the staff at Westchase Auto Repair examined it, but I suspect that that may be the case.Whatever happened, I know that these folks do good business. They care about building a relationship of trust, and based on today's experience, I'd say they conduct themselves in a manner worthy of trust. That's hard to find nowadays!I'm not hoping for more car trouble any time soon, but you can bet that when the time comes, I will feel confident bringing my car to this establishment.
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September 2023 by Joseph Clark
Westchase Auto Repair Center are always very kind and understanding of your Auto Maintenance needs and concerns. Chad is an excellent Manager and always very friendly. The number one thing I like is that they are honest and will recommend another route if they are not best suited to handle your needs at that moment. That is all I can ask for in a Mechanic shop.
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September 2023 by KARYLE SAAVEDRA
The manager Mr Rob was really nice and accomodating. They did my state inspection really good. The waiting time is pretty quick. I would come back here and do my stuff for my car. Excellent service.
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September 2023 by Karen Travelstead
Wow, what a great group of guys! Awesome service, honest, fair price and really took care of an urgent need. So quickly and didn't mess up my plans for the rest of the day.
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August 2023 by Taisha Walker
Westchase Auto Repair Center always does an amazing job on my car. I was having an issue with it recently and took it right in to the shop. They were able to identify the issue, let me know how long the job would take, provided a loaner car and kept me updated on the status of the job through text. They went above and beyond by checking in with me to make sure that my car is running as good as new. I’ve been to Westchase Auto several times and will be back in the future.Service: Air & cabin filter replacement
