-
April 2024 by Joey A.
Kudos to management at this Walmart location the store was clean, organized, and well stocked. The employees were pleasant and helpful. The overall experience was delightful. It's a shame this Walmart is not my neighborhood store, however, I will definitely be back when I am in the area.
-
February 2024 by Vic H.
I order pickup on a regular basis. Oftentimes, their shoppers pick items that are about to expire. Walmart expects me to go into the store to return these items. I should be able to expect fresh meats and produce. Their shoppers don't care and Walmart doesn't care about my inconvenience.
-
November 2022 by Will S.
What a massive joke of a wal-mart , I'm picking up a Uber order and it's already taken over 30 min at this point I'm to invested to leave. They won't answer the phone and at this point they are just sending it to voice mail . I have heard the way they are taking to customers and it's completely disrespectful this has hands down been the worst experience at a Walmart I have EVER HAD if I was Walmart I'd shut this location down Dona massive rehire then reopen the doors Update I have now seen people pull up after me and get the orders before me this is the most unbelievable unprofessional thing I have ever seen Just talked to someone the chick was super rude haspanic girl long brown hair can't see her name but basically they told me it's gonna be a two hour wait to puck up a Uber order
-
October 2022 by Tia S.
Oct. 07, 2022 Robbie Johnson violated my Civil Rights, ADA Title 3 by refusing me entry with my Service Dog! Even after trying to explain he's a Psychiatric Service Dog, she stated, "YOU CAN'T COME IN HERE WITH THAT DOG", This woman has caused me so much stress, sadness, heartache, embarrassment, breathing problems and awful aweful panic attacks and I can't eat, of I do, i throw it up. I'm refusing to leave home. My therapist is working with me with these issues. Walmart has been reported to DOJ and Walmart Global Ethics. You would think she would know better after 20 years of service! I WILL NEVER PATRONIZE THIS STORE EVER AGAIN! BTW, she refused to give me her name (no name tag). So the Facebook community track her down and sent me these pics.
-
July 2022 by Bri B.
do not do online pickup!!!!!!!!!!!!! they are shitty as hell. we waited 40 minutes! 40 fucking minutes!!cars pulled up after us and got their groceries before us. we called 3 times, no answer. we checked in on the app. 2 different ogp workers came to the car asking the name and never returned. we called a 4th time and someone finally answered. this is ridiculous! i wouldve been done shopping if i did it myself in person!
-
June 2022 by Julia T.
Got to stop ordering from Walmart. Every time I do they have excuses. 1. I wait in pick for an hour for them to come out and give me my stuff 2. The pick up Kiosk is down again 3. I get an attitude from customer service cause I have bee waiting for ever and have no one to complain to. Going back to Target. May be more money but I can get what I need without all the fuss.
-
March 2022 by Constance F.
When are these stores going to start closing a little late like they use to to? This is ridiculous!
-
April 2021 by James Price
I have been to four different locations that are shown on the map and they do not service w u
-
January 2021 by Retta A.
This is the absolute worst location in customer service. It started with the greater that wouldn't part her lips to great us as we walked in. She tried to turn away to not make eye contact but I never get this treatment in Barrett Station. As we went to the sporting goods area to get one item, we asked an associate to assist with the locked case. She grudgingly tried to open it then stated that she didn't work in this area. After her feeble attempt, she then suggested that I give it a try. I had to let her know that I didn't work for Walmart and did she think she should call for help?? At that point she just walked away without words. I found her on the next isles stocking and asked if she was able to call someone else for assistance. With a wave of her hand she coughed/laughed out, "Yeah". That is when we had someone to call supervisor Ashley, who was customer oriented. Even if she doesn't do anything, she made me feel heard for that moment. I will never visit this store again. This was my second visit in the last 3 days and it just got worst. All employees need to go through customer service training again!
-
December 2020 by Jose R.
Imagine waking up early and trying to come get a PlayStation like everyone else at 7am. Only to find out they were only doing it if you had a ticket they handed out without ANYONE Knowing except for-those who handed them out. It was never explained or said you had to have a ticket to reserve and purchase yours... I literally saw 6 Re sellers with tickets and I know this was done purposely.... What a surprise that it was a today only kind of thing MAD suspicious, and they pointed out a small tiny sign that wasn't able to be seen because THERE WAS ONLY 1 small one that was hand made and the resellers were all balled up covering it up. So I know this was done purposely. They day prior I asked one of the Team Leaders and they said they didn't know what a coincidence what was going on....
-
November 2020 by Kimberly J.
Don't order produce curbside here and if you do check your items before you leave if you have time. I received several out of date items several days old. Most of my items were mildew and I threw away. I should've brought everything back but had work later on waste of my time! They must have toddlers making selections. Worst experience ever! Ordered 10/28 produce items dated 10/18 smh do better!
-
January 2020 by Bryan C.
This walmart just sucks I used to like it since that security follow me around walmart like I was stealing something I got mad because she make me feel intimidated and i told her stop follow me around she just look down say no word she know what shes doing. I asked her name and she said why you wanna know I said well I feel like reported you to your boss so she didn't wanted to gave me her name just rude people and lazy.
-
December 2019 by Becky M.
We have shopped this Walmart ever since it opened... My husband and I shopped here two evenings ago... He left his basket at the end of an aisle just to walk down the aisle and pick up one item. When he went back to his basket, it was gone. After searching the store for over 10 minutes, He went to the customer service center where the basket was basket was already being restocked. We had been in the store for 45 minutes shopping and this was very upsetting. The manager... Clarence... Told him that that was store policy. This is never happened to either one of us.lThere were about 10 more baskets lined up at the front of the store... mad people!
-
September 2019 by James B.
WalMart lost a customer today. We generally spend $500-1000 every month at the store at 5655 E. Sam Houston Parkway, Houston, TX 77015 and we've generally been satisfied. However, today WalMart elected to close ALL staffed cashier stations and had only the self-check out open. I am not an employee of WalMart and my wife and I are disabled. It is difficult for us to do self-check out even if they had enough space on the counters where the self-check is to be done. I will happily take my business elsewhere. Even if I wind up spending a little more to have a live person doing the check-out work I will happily do so. I wonder how many other senior citizens and handicapped people will opt out. In my opinion, WalMart loses. I'd bet there will be no reply to this very critical review.
-
August 2019 by Jill N.
So... I live 2 miles from here, but I drive 8 miles to get to the Crosby Walmart. That should tell you all you need to know.
