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December 2023 by Thomas S.
This review is for the deli department only. I was Doordash for my youngest daughter's last-minute office Christmas potluck. She ordered the rotisserie chicken small croissant party tray one day earlier online. When I dropped by at the scheduled time, it was ready. The deli employee was very nice. My daughter brought the left over home. I had several for dinner and it was absolutely delicious. The cost was $25.99 (24 counts) with a $2 coupon. It was a good deal.
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November 2023 by Jando S.
There are likely better HEBs out there but I still love this West U location all the same. Where other stores may be newer with a larger parking lot and bigger selection, I have still managed to get everything I want from this location. I find the service is excellent, the store is clean, the prices are average, but the inventory is always well stocked. In terms of reliability, the latter is crucial. Parking here can be a challenge. The lanes are narrow and there are only so many entrances to the lot. While folks are constantly battling for parking, the store itself is rarely ever that busy. The cart staff is good about keeping the lot relatively free of carts and are good about keeping the front area organized. I have had good experiences with their bakery and deli, especially for catering. I'm all about rocking the buttered tortillas when they're available. I love their produce selection and have been a big fan of their fresh peanut butter machines. While the cashier's are usually quick, the more popular way to go is through self-check out. The service is the most underrated aspect in my opinion. They've been supremely helpful in bringing groceries out to my vehicle for me (especially when there's a lot), they're on top of the curbside pickup, and they're excellent about helping folks find what they need. Big ups to the West U H-E-B team.
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September 2023 by Aja-Monee' F.
Greatest place on earth I love it here!!! This is my least fav location in the area but it's right by my job
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August 2023 by Michele W.
I can nearly always find a compassionate young person working here to help me reach items. (I'm a short 79 yr. old lady.) They always ask me if they can load my car too! Love my H‑E‑B!
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July 2023 by Caleb H.
I go to this HEB every weekend to get my groceries bit after today I am considering just going Randall's which is closer to home. The way they write their coupons makes no sense and it's like the third time I've had to deal with that. To make matters worse the cashier Ariana on register 13 was rude because I questioned the coupon. She even raised her voice at me and expected me to have no reaction to her cocky attitude!
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March 2023 by Marshall M.
Curbside at this location is horrific. Order was set for 7:00 - 7:30 and I received notification that it was "delayed". Order was marked "ready" at 8:49 so I traveled to the store and arrived at 9:20. I did not receive my order until 10:15. Nightmare Sunday night thanks to H‑E‑B. If you want a terrible start to your week go ahead and shop here on a Sunday.
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December 2022 by Ramesh S.
Beware of the meat department. They do not honor their meat guarantee! I bought a 7 ribs ribeye roast with the "sell by" date of 12/24. When I opened it up on the morning of 25th to cook it, the stench filled the kitchen. Needless to say that it messed up my family's Christmas plans. Next day I took it back to the store looking for an apology and a refund. I was refused both!
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November 2022 by Debra H.
Love Love ....LOVE...!!!! HEB on Buffalo Speedway...One complaint...In women's bathroom around 3:30 PM today when about 4 or 5 EMPLOYEES came and departed without Washing their hands after using the bathroom....How gross.So verily gross...!!!Extremely unhealthy and unhygienic for this to happen...They are handling our food...!!! I mentioned it to a manager....No response..Please know that customers notice such and find it to be quiet distrubting and disgusting..
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October 2022 by Kate M.
This location is always busy, but you can still find parking easily. Do not use the curbside pick up for this store, you will not get well picked produce or prepared foods (ie bruised apples, burnt rotisserie chicken, wilted salad).
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August 2022 by Jason Z.
Clean and quality HEB next to the River Oaks/ Montrose are. Not as big as Bunker Hill but it's got everything you need and a decent selection. Parking lot is a reasonable size. Only complaint is the entrance and exit out of the parking lot can be a pain to get in/out.
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June 2022 by Mat D.
This review is for the seafood department. Daughter in town from college requested crawfish boil despite the late point in the season. I tried all my regular places including the HEB on Dunlavy but the manager at this location is the only one that came through. Asked on a Friday morning and he had 66 lbs waiting for me Saturday morning. Super professional- these guys are on top of it.
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June 2022 by Kay D.
When in Texas, always check out the local HEB. They have FRESH and WARM small tortillas right out of the oven. My family always buys the buttered tortillas and their FRESH made green sauce. It's like salsa and addictive when consumed with tortilla chips. I've bought some bbq sauces for souvenirs, HEB brand bbq sauce was a fam favorite.
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April 2022 by Patricia D.
Not sure why ALL the produce I paid for has MOLD! Like cmon now! Y'all can AT LEAST PICK GOOD ITEMS when you shopping for someone else! This is the THIRD time this has happened! At least when I order from Walmart I can give feedback on any & every item & I was easily refunded. H‑E‑B YALL GOTTA DO BETTER! We shop at H‑E‑B cause EVERYTHING is supposed to be better! I've wasted money, time, gas, & still gotta go to the store & shop for items I should have already had in my fridge from my first pickup! Ugh! Wish I would have token a picture before trashing everything! I was so disgusted. Do better H‑E‑B!
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March 2022 by AC M.
Is there a better grocery store chain anywhere in the world? If so, where is it? I love my HEB.
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March 2022 by Dick J.
I have never seen so many dumb liberals in one place. Way too much attitude. The downfall of America starts here.
