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May 2023 by Tennille S.
Cashiers are rude and unprofessional. Johnathon is great , watched him work with four people at one time while his coworkers left him by himself to work. He made my trip easy. I waited for approximately 20 min with only two people in front of me . Johnathon is professional and courteous, I can't say the same for your other employees . Will not be back
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May 2023 by Akbar Ahmadzai
This site became very worse location of all the sites . They have started discrimination and ignorance. I was the first and started the process because I had already did in apps but just wanted to pay money. The customer service representative printed the receipt for checking which checked and confirmed okay and just needed to print the last receipt. They asked to started the new customer who just came to the shop and the representative went to finish his work and she did it. When I asked was it more important that you left my final step and went to other customer who just came right now and while I have waited for long time. Then she started impolite conversation and making suggestions and finally said the manager asked her to make a money bill for him instead of this… Actually this site was very good in 2018 but now a days this site is the worse one…… if western union authorities really cares and want proof then they can see the video record between 6:37PM and 6:48 PM … The worse people came to this site …
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March 2023 by Kia Cheree I.
Wish I could give zero stars. Just unnecessary hostility from staff. I called in to ask if I could get a money order off of my firm businesses card. The answer was, "yes- we can do a cash advance for the amount & then buy the money order with the cash."Simple routine business transaction...Except the woman working on 3/13 at 12:30pm was in such a bad mood she made it seem like I was bothering HER to do this. Ma'am. This is literally the business of yur job. If yu don't want to do it, then just say that. But please don't give me sass just because I found myself in yur line. Not worth the headache to deal with these people.
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December 2022 by Gustavo Gomez
Bad service no recomen esed this location
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December 2022 by Fahed k
It’s just disgusting
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December 2022 by david ma
It’s just disgusting
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September 2022 by Miron G.
the worst place in Houston they look like they don't want to help anybody or they don't even want to be their very disrespectful I gave them every information needed and they gave me no reason on why they couldn't help me except they just didn't want to the district manager is very concerning on how he got that position he's the same thing as the employees I asked to get a hire up and got another employee that's ridiculous just look at the other rate on the app you guys would get the point just go to speedy cash they are wayyyy better
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January 2022 by Orbelin F.
Worse place ever. 24 dollars to cash a check!!! And also, they declined a personal check, they didn't even bother to look up the company who wrote it correctly. These people are not in business.
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December 2021 by Chili B.
This be the last place I would go for anything, had to pay my rent. Go in and they told me is only cash only and gonna charge me $24 something fee! Like wow, I don't even carry cash for a lot of money just to pay rent and they don't accept debit card what so ever! And I ask for money order, told me the same thing only cash and to go to their ATM. I end up going to Walmart instead and the feed was only $3, Walmart is everything when you need something. I don't know how this place even exist! Dont come here if you don't have cash!!!! Worst place!!!
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October 2021 by olieski perez
Pésima atención al cliente, olvidé mi ID en este lugar y cuándo fui por el, que le pregunté a la muchacha que me atendió me dijo que no había nada sin antes preguntarle a sus compañeras. Lo único que supo decirme fue que yo ni mi nombre se lo había dicho, tan difícil se le hizo preguntarme mi nombre ??
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August 2021 by Manaf Wasfi
The worst costumer service everI don’t know why there’s 5 of them in the back and only one is serving the costumersAnd the bit*hs with the blue shirt idk if they are the managers but they just play around and there’s like 20 costumers are waiting on the line _|_
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July 2021 by Yacelis marina Fuentes perez
Una pésima atención y nunca resuelven nada siempre tienen algún problema y mandan para otra oficina de WesternUnion deberían botar a todos asta el Manayer por su pésimo servicio ?????????????
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July 2021 by Apululu Apululu A
La western union mas mala de Huston la fila son intensas con 2 personas atendiendo mucha demora muy mala atención ????
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May 2021 by Joe Car
Don't come this place, really slow 20 min each customer!!!?
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December 2020 by Sayed Sadat
Long line waiting and there is employees but they just walking around not working.
