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November 2023 by Samuel Kweme
The staff at the store were disrespectful to me when I go in to pick up my son item 11/13/2023. The gentleman I was transacting business with called Me a guy while he was talking to my son. That was disrespectful to me atleast calling me a gentleman would have been appropriate. Very poor customer service. ??
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September 2023 by Christopher Dior Miles
Great staff feels like I'm back home with family! Los Angeles
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June 2023 by Justin Brown & Associates
They don’t do pawns and loans on AP Watches or Pateck Phillipe Watches because they said they don’t have the tools for them. But they have the tools to authenticate regular Rolex’s. ?? thank you for your honesty ??
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June 2023 by Brent K
Been dealing with these guys since 2019. They’re probably the best pawn in the area for sure. Even after moving I’m still coming to this location when I need it because of the men and women in there. Most have been there for years
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May 2023 by V Maria
Westheimer Pawn is the spot to go to for your Pawn needs! David B, helped us and he gave us great prices, on a purse and a necklace. This shop has the best customer service because they listen to your needs and they match you with your perfect fit. The selection there is huge, whatever you need they will find it.THANKS DAVID, we will definitely come back.
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May 2023 by Lane
Nice employees. That's where it ends. If you have fine jewelry, this is not the place to take it for a loan or to sell. They are not jewelers and really don't have the expertise. They are extremely nice and try to explain what they are doing. Needless to say the next place I went to had a real jeweler on hand. He said the opposite of what they said and not only gave me what I needed, they offered to buy it at an incredible price. I didn't sell it, but I knew what I had. They do have some nice looking items for sale, but I don't know if you're getting real stuff, I can't say.
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December 2022 by Melissa H.
Looks closed. Can't find it. The area has been redone. GameStop doesn't have a sign. Was looking for WESTHEIMER pawn. I think they're gone.
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September 2022 by Bardia Talabi
I have no idea who helped me but it was a Hispanic looking guy and he was AMAZING! Came in looking for a Bluetooth speaker and he opened the case and allowed me to test ones he had. After picking one he gave me a VERY generous discount. I love when visits to stores are “in and out” and this place definitely has that vibe. Great customer service!
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August 2022 by Jordan huckels
Walking in, I thought I walked into a high end department store. They have AMAZING items. AJ was very helpful and had awesome customer service.
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May 2022 by Crnl St
Scary and racist. A straight black man walks in and all the employees start trembling.
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December 2021 by Tyra Lane
Rejected the shoes that I was trying to pawn quickly without even looking at them. It was all red nike vapormax shoes. It had a few scratches on it but with those nike shoes the scratches show up white and the manager had the nerve to think it was white paint. Like seriously who would put white paint on all red shoes and try to pawn it???? That was the craziest thing ever but its cool because we moved on to the next pawn shop. Yall need better customer service forreal!!
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November 2021 by Too Tuck
They low ball you and they don’t know how to price items. Will never go back
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September 2021 by Edward H.
Make sure you register your apple products to sell here they require the date you bought it or they'll think you stole it FYI customer service is bad
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September 2021 by Rasheed
They gave me a discount of a tv I brought from this pawn shop of 233 dollars.
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July 2021 by Cory Cory
They are honest and friendly and they try to work with you I highly recommend them