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April 2023 by Jeremiah Chong
I've been doing regular schedule transport, 3 days a week and they frequently leave me waiting for hours. Drivers are great, dispatch are liars, but it's their bosses that mess everything up. Call ANYONE else, you'll be glad you did .
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February 2023 by Nicole Cosme
I needed a wheel chair van to transport my aunt with dementia to and from her doctor's appointment. The driver "Mr. T" was amazing. He talked to my aunt to make her feel comfortable and played some music for her to enjoy the ride. I was waiting for my aunt at the doctor's office and they arrived right on time. I can't say enough great things about my experience with Windsor, specifically Mr. T, our driver.
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November 2022 by Larissa Botik
I just want to say thank you to Duck and Ben for helping me and my mom. These great guys transported mom twice and Duck did it 3 times including moms final trip home. He always tried to make sure she wasn’t in pain, that we had everything we needed when leaving the rehab. ♥️
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August 2022 by joshua friedenbach
Better hope it's not an emergency because very unreliable and personnel can't lift people
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December 2021 by krisybelle 21
EMS is ALWAYS late to pick up dialysis patients. They are given a time that they will be ready, then staff are told that it will be an additional 30 min to an hour when they are already 30 min late. Some patients are waiting up to 2 hours after they are finished with their dialysis treatments. I do not recommend this company. They will bump their regular patients to take "emergency" cases so that they get more money.
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November 2021 by Steven Brasier
Windsor is great company with awesome Medics.
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September 2021 by Timothy Ray
Great place to work. Leading edge protocols and equipment paired with meticulous fleet maintenance and quality medics all combined make Windsor a great choice for any emergency medical care or medical transports you may need.
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July 2021 by DAYANA MURGUIA
Super friendly staff I have been calling them often to get appointments for my sister Jeolina and they are always friendly and willing to help me schedule an ambulance. They are always on time and they help us find the doctors office. I highly recommend this company. Thank you so much.
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June 2021 by George B. Murr
We waited hours past when we were told we would be picked up. They kept claiming different drivers were on the way, but they never came.
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January 2021 by jake hoes
This is the worst company to work for, AMR is better and recommend. Better Pay Better equipment, you don’t get held over everyday you work 2 to 3 hours like this company does. Supervisor definitely don’t care I guess it’s like any other transport company, They just in it for the money
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December 2020 by A Z
Employees that work here feel the need to park in handicap spots in personal vehicles with no placards and then proceed to shoot the middle finger when getting called out for this. Way to set an example.
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July 2020 by John L. Vanderslice
Great group of people. I have nothing but nice words about all I have meet.
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February 2020 by Jack Matthews
We called 911 while at my sisters house for her daughter who was choking and WINDSOR and a supervisor arrived within minutes, the care they provided was exceptional and life saving, the Fire Department was great as well and helped calm my sister. Thank you WINDSOR!
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February 2020 by Jack Carney
Outstanding 911 EMS provider, they saved a close family member who would have otherwise died if it were for Windsor!
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January 2020 by Crissy Aly
I work in Hospice and Windsor, Alton and this amazing team go above and beyond to get my patients home to enjoy the best quality of life at the end of their life. I am so grateful and appreciative for their hearts and consider it a privilege to work with Windsor EMS. I consistently receive awesome feedback from my patients and families on the care they get during transport! Thank you, thank you, thank you!!
