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March 2024 by DianaPaola Ocon
Best customer service from Gladys Blanco Alvarez. Helped with all the questions we had, as I was opening an account. Thank you for your excellent service Gladys. Blessings
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February 2024 by Manuel Escobedo
Very rude employees who seem not to have little patience and when seem to have trying get us to leave and find a different bank
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January 2024 by Richard Whigham
Hallelujah! Praise the Lord. I'm so proud to be a part of this bank. I love all of my Woodforest friends!
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January 2024 by Jose’ Rodriguez
It's alright sometimes..lack of communication and less friendly when saying just hi to them. Get out your feelings and do better stay Humble Woodforest ?
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January 2024 by Marianela Estevez
Best regards, I want to thank all the Woodforest sales associates, especially the associate Gladys, and the truth is they are the best group, very friendly and always willing to help, a very good experience received and I hope they always maintain that attitude. Thank you very much .
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November 2023 by Thomas S.
I would give it zero Stars. Woodforest national Bank is absolutely the worst bank in all of America. They authorized a transaction they knew I had never requested and then they locked out my debit card after I specifically told them that I did not want any of my security features in my account altered. Today I go to use my debit card and guess what it's locked out I go to the ATM it's locked out and the banks closed so here I'm sitting here with no money. Tomorrow morning I'll be sure to close my account and I recommend anyone else to do the same.
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November 2023 by Thomas Sierra
I would give it zero Stars. Woodforest national Bank is absolutely the worst bank in all of America. They authorized a transaction they knew I had never requested and then they locked out my debit card after I specifically told them that I did not want any of my security features in my account altered. Today I go to use my debit card and guess what it's locked out I go to the ATM it's locked out and the banks closed so here I'm sitting here with no money. Tomorrow morning I'll be sure to close my account and I recommend anyone else to do the same.
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October 2023 by Maria Paz
The representative Blake Brown was extremely rude!! I always fill out the withdrawal slip myself, she refused to give the slip stating the following “I need your ID first because I will fill out the withdrawal slip” I told I will give you my ID I just need to fill out the withdrawal slip. I handed her my ID so she could give me the withdrawal slip blank!! She was comfortably sitting down as she always is, while we are standing in line!! Her behavior is not what I’m use to when I visit other Woodforest Banks!!
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August 2023 by Robin Mack
HORRIBLE!!! Them hispanics are racist as hell. One told me she wasn’t going to service me and told the other women not to help me, because I didn’t greet her back when she spoke to me ? funny thing is I did speak. She didn’t hear me because they’re extremely loud people in there. I asked for the manager of the bank of course she didn’t answer and did not reply to my voicemail. DO NOT BANK WITH THIS OFF BRAND BANK.
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April 2023 by XLV 54
Worst staff to deal with. I know it’s not the best area but please avoid this bank at this location. Rude and unprofessional!
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January 2023 by Anita Hernandez
Very responsible and courteous I like this location Great all around service
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September 2022 by Patty Delace
Beautiful and clean Woodforest. In general, this Walmart is one of the cleanest that I have visited and I loved that this bank has this type of design that is a little more private for the client.
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June 2022 by dihaji
I stopped in a few minutes too late, the ATM is out if order again, and I asked this clerk behind the counter if there was another bank near by, she responded, "were closed." And then turned around like nothing.. i almost lost it.. this is Walmart, so I was a viral video waiting to happen. Took some deep breaths and then one of the other attendant knew she was extremely rude and gave me the closest location.
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March 2022 by RUBEN MARTINEZ
Service sucks at this location .,They didnt cash a check because i dont have an account with themThey said didnt have the money to do it what a joke...
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January 2022 by Michael Bramhall
I've been with Woodforest bank for many years. I really like the bank. When I moved from Humble down to Houston this is the closest location. I've been there twice and will not ever set foot in there again