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February 2024 by Shawn Parks
I own a small business and have been banking at this particular location for over 15 years. Ani, Mayra and their entire team are fantastic. Banking is so computerized and mechanical now, but at this location they continue to bring a human element that makes you feel seen. My small business would not still exist without their guidance and help over the years.
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February 2024 by Luis Roldan
Great customer service from all Managers and employees. Highly recommend this branch.
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February 2024 by Tyrell Wiltz
Had very professional agent by the name of M,Morales
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August 2023 by Vero Zuniga
I been banking with woodforest over 10 years been using this branch since. And let me tell you the great customer service Ani and Mayra give is amazing always so kind and helpful thank you for always making my fridays an easy and smooth day when I go.
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July 2023 by Brianna Fontenot (Bree)
I love this bank, their customer service is excellent, ask for Mayra she is the sweetest! Helps you with any concerns you might have. Everyone is super friendly and very professional!
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July 2023 by Priscilla Sosa
Always love working with this branch. Anilu is a great manager and always available to look into any questions or concerns.
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July 2023 by patsy sanchez
I've been a customer of Woodforest National Bank at the Gallery Furniture location for over 15 years. Banks are in every corner but I choose to bank here because of the excellent customer service. The branch manager along with the staff are professional and courteous.
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July 2023 by Jenell Swan
Why say you close at 2 and close before....I am very disappointed with them. At my job if someone was to walk in at 1:59 we would have to service them.
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November 2022 by Frank Gutierrez
I been going to this location for over 2yrs they have a great customer service
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March 2022 by cafeole70
Been waiting for an hour for some one to help me. The store manager has been with the same customer the whole entire time. Never offered information on how long the wait will be. Horrible!
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July 2021 by Faustino Torres
i had a bad experience. i wont comeback to this location. i went there to deposit some cash to my bank account i was the only person in the line and there were 3 cashiers, i forgot my reading glasses and i ask the cashier to help me fill up the deposit form because i coudn't see, she was to lazy to do that , she wasnt doing nothig anyway. so i went to another location and they were very kind and helped me.
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February 2021 by Willy Amaya
They may me stay there for more than 1 hoursFor no reason.By fhone told me something different.The manager she just say I'm sorryI told them I just need something that you guys can do easily, but I'm sad.
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December 2020 by josh willis
Awesome service
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August 2020 by jason roberson
So I've been a customer for over a year with a checking account. Overall pretty pleased with the service. I get my paychecks early and their overdraft protection has been a life saver a few times. Based on that decided to open a savings account. Worst mistake I've ever made! Their interest rates are terrible but on a par with other institutions. What I find to be intolerable are their service charges. My goal is to save money without having to check balances every time I swipe my card. Well to date I've been paid $.07 in interest and charged $8 in service fees! At this rate I'll end up owing them money! Closing my account immediately.
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May 2020 by Vanessa Hernandez
This bank is ridiculous, if I could give them zero stars I would.. will close my account as soon as all this passes.
