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March 2024 by Jazmyn Colon
Destiny helped me out today and she was amazing! Honestly, every employee at this branch has been super helpful each time I come in. Been coming here for the last 6 years and I love this branch!
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March 2024 by Raul Contreras
They have an incredible team, I go every day and they always help all the clients who do not speak English. Destiny, Ana, Ke, Kaylin and Reena help and give them excellent service. I congratulate them and that is why I prefer this bank.
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February 2024 by Kaila Walker
Horrible. I would highly recommend you run!!!! This is a play bank in every sense of the meaning. The bankers are poorly trained and if you open an account with them be forewarned YOU WILL HAVE SEVERAL PROBLEMS stemming from their incompetence. Good luck
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November 2023 by Angel Bryant
DON’T BANK HERE!
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August 2023 by Michael
Dumb and Dumber works here. Drove to Walmart, walked past the Greeter to Woodforest.Filled out a Deposit Slip with Company Name, Account Number and Check Amount. Wrote Company Name and Account Number on the back of the Check. Handed both to Dumber and included my DL as a courtesy.After 2 minutes of Teller playing Mortal Combat Online, I was asked for an ATM Card.I dont have an ATM Card. Another 2 minutes of Combat, I was asked if I had if I had an account at Woodforest.F Yah. 20 Years.The "Assistant" Manager walked by and pointed to the Account Number on the Deposit Slip. What a Dummy. No idea what Dumber was looking up. Just completely incompetent.Then I was told to wait in the Lounge 5 to 10 minutes because the Deposit needs to be approved by a Manager. The Lounge is an Aluminum chair next to a picnic table loaded with ALL their great offers to tie up my money.Why do I need to wait? I'm not asking for any cash back, withdraw or anything other than to Deposit a check in my account which has 3 times the Deposit amount.They need retraining or go back to being a Greeter.
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April 2023 by Angela Floy
I like this location much better.. t han Silber Road in spring branch their machineN ever works t h ey open after 11oo ..ok I have other things to doFix your m a chine...Spring Branch..this is good location..they a l ways respect me h e reHERE
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February 2023 by Rosie Soliz
Went to get m/o this morning, the teller was rude, no greeting or thank you after my transaction.
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March 2022 by Taylor Reid
I’ve banked with Woodforest for the last 10 years +. This location has HORRIBLE SERVICE AND UNNECESSARY FEES.I always had people criticize and ask why I bank with them…. But I will be switching to another bank this location has ruined any NEED TO JUSTIFY THERE SERVICES!!!!!
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May 2021 by Curtis Davis
2 tellers on the 1st of the month is ridiculous
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April 2021 by Kristina Gonzalez
Come here to get my western union transactions. Seen a man asking for money order and as to why he needed actual ID to do it he had the one they give at the DPS office that should be valid has his pic and info and he told her they take away the original. Can’t see why it’s not excepted if officers except it.. told him he can walk to money center and get a money order there.. I also asked her as to why just can’t get over it.
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April 2021 by Gloria Gonzales
I love the extended hours comparing with other banks
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February 2021 by Maria Saldana
Rude teller and not willing to help at all.
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October 2020 by Noah “NRG” Gilliam
I really like this bank location. Great customer service except for just now. RNewton "helped" me and was very rude to me. She needs a training session in customer service. I will make it a point to not ever deal with her again. Instead of being a bank teller she might want to apply for a job as 3rd shift stocking at Wal Mart that way she wouldn't have any exposure to customers.
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September 2020 by Juan Raya
Very helpful unlike the 2 locations on 249.
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June 2020 by Darkness
Says they close at 7, then they were closed at five. If you cant even get your store hours right don't ask to hold my money.