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November 2023 by strmclouds
I have been banking here since the branch opened. Its convenient and the staff couldnt be better. Friendly and helpful. Professional service with a very personal touch. They always greet me by name which is so refreshing I never feel like just another customer. They keep me updated with the latest services offered and I feel like my account is secure and thats important for me.
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November 2023 by Angel Abdullah
This is the best bank ever! I set up my first business account with Ms. Jackie she is so sweet and very helpful!! Thank you Wood Forest!
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November 2023 by J (JM)
Truly love the staff at Woodforest national bank have been using that bank for business for a year and a half great staff 1118 Silber Road
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November 2023 by Brenda Deleon
Best bank teller was Alejandra. In less than 15 minutes I opened my account
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November 2023 by Abel Pena
Josué, Alejandra and Jackie are awesome ? they are friendly and they are helpful!!
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October 2023 by Dmitry Navy
I'm really happy that I went ahead and opened an account with Woodforest. I've got to give a shout-out to Jacqueline, Josue, and Betsy – they've been incredibly friendly, super helpful, and just total professionals. Setting up new accounts was simple, but what made it special was how they made me feel like a truly valued customer; literally on my first day meeting them. I'd highly recommend Woodforest to anyone who's looking for a more personal touch in their banking experience.
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October 2023 by Google user
I'm really happy that I went ahead and opened an account with Woodforest. I've got to give a shout-out to Jacqueline, Josue, and Betsy – they've been incredibly friendly, super helpful, and just total professionals. Setting up new accounts was simple, but what made it special was how they made me feel like a truly valued customer; literally on my first day meeting them. I'd highly recommend Woodforest to anyone who's looking for a more personal touch in their banking experience.
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December 2022 by Chris Mamo
What kind of bank doesn’t open until 11?
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December 2022 by Donna Schwab
I have been banking at Woodforest National Bank for about 10 years now and I will never change my bank. I love the 55 and older account and all of the employees are very kind and understanding of what you need and they want to do all that they can to help the customers. I may not have an ATM that I can drive thru but it is no problem when you have the best bank ever.
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June 2022 by Alfredo Islas
If someone tries to get your money out. The bank will shut it down. Anything out of the ordinary, it will stop it and ask you if its you. Alittle time consuming BUT better time than losing your money to a snake.
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June 2022 by Gabbs Bee
They don’t answer the phone.
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May 2022 by Toi Bee
Aylin was super sweet! I came in to set up a new account holder checking account. She was very attentive and friendly. She answered all my questions and more. She got me in and out quickly ! I am happy customer thus far ? ! Thanks Aylin and Team!
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May 2022 by ROSIE SOLIZ
Trainee didn't know what she was doing, I had to fill out 6 withdrawal slips before she got it right then wanted to charge me a fee for money orders, I've never paid before?
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April 2022 by Jesus Mora
Why have your tellers stand in front of the kiosk like they are open and ready to help if you are still closed. The manager was standing right there and couldn’t even turn around to let me know he embarrassed the young lady in front of me like she was nothing. Me being in leadership seeing there is a customer there needing information from management I would be helping the client ASAP.
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April 2021 by Mel Arenas
I want to personally command Mr. Armando Loredo for his exceptional customer service. I am a very small business owner and he constantly helps me with my account. In addition every time I visit this location he constantly says hello to all his customers in line and takes time to ask about their families. It is refreshing to see someone caring and intentional about their customer service experience. Keep up the good work Armando - you make banking personal again.
