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November 2023 by ayron stout
Customer service is garbage
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July 2023 by BassinWithBo
Oran was super helpful. He stayed patient the whole time with me and made sure my problem was solved. Thanks Oran!
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March 2023 by Patrick Bulson
always receive excellent customer service and prompt response to request for materials and services
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January 2023 by David Snyder
Veronica has been nothing but patient and helpful, the whole team at World Cinema have helped me so much as I settle into my role as head of maintenance at my local hotel. I’m grateful to have such a knowledgeable and easy experience with them!
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September 2022 by bReal Realb
I've had the pleasure of working with World Cinema for several years now. Delaney and team have been great to work with. Very responsive, including last minute needs. Also proactive in finding ways to help and be a resource to our business. Thank you, Delaney and team for being a true partner to the success of our business.
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September 2022 by James Dillion
Would not recommend this company if your looking for work. Managers allow in office relationships in an unprofessional environment and has company parties allowing alcohol. My ex was taken advantage of during one of these parties while on the property. Please watch out for your loved ones.
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August 2022 by Terri Miller
i have had the pleasure in working with Bill, Kyle, Peter, Brian, Ryan and the WCI Team. The communication is great, always answer the calls and providing quick responses with any questions. The support to the properties is fabulous!!Thank you to the WC team for a great Partnership.
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August 2022 by Jennifer Karli-Layne
Delaney and Jon did a great job helping me get a group's event information & video on their own TV channel in all the guestrooms. They had many rooms in our hotel and having a channel dedicated to the group was a very cool enhancement to the group's experience at our hotel.
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July 2022 by Mark Mcdonald
Delanie & Adam at World Cinema are amazing!!!! They are always so helpful and get back to me right away and they always seem to work their magic to get my issues solved quickly.Ever since I have gotten my dashboard up and running it has been an awesome tool to monitor the T.V.'s in all of our guest rooms. I love the tool and also like the data it provides with what our guests like the most.Thank you World Cinema, Delanie and Adam for being "World Class"Mark McDonald, Director of EngineeringAC Hotel Phoenix BiltmoreArizona, USA
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July 2022 by Chief Engineer 178
Multiple times have I called for assistance and every time Delany has been on the ball. I could not ask for a better connection to World Cinema. The only drawback is that we cant put a face to the name/voice on the other end of the phone line. Keep it up!
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July 2022 by Yazan Barqawi
World Cinema is an amazing company, my hotel utilizes their WorldVue platform for Guestroom Entertainment and our guests love it.Delaney and Caroline, our client success managers is very proactive in her communications and ensures that everything is perfect. The client portal is very to use as well so for self-service items you don't even need to make a phone call which is great for me as an Area GM.
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July 2022 by Thomas Wooten
We have had a great experience with world Cinema. Great customer service team great support. Savanna K has provided excellent customer service. Also all the other team members. I give them a 10 out of 10
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July 2022 by Courtyard Marriott FRONT DESK
Tanyeka in Customer Support is fantastic. She is very patient, kind, and does an excellent job explaining the step-by-step of how to diagnose and fix the cable boxes, especially for those who have genuinely no idea what they are doing. Thank you for all of your help Tanyeka!
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July 2022 by Daniel L'Italien
I only exchanged some email with Kadie and she has been very helpful, extremely courteous and 10 out of 10 for her customer service. I will not hesitate to contact her again for our needsDaniel L'ItalienMaintenance EngineerTownePlace &Suites / Marriott BonVoyEdmonton South
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July 2022 by Jose Rogers
Whenever I have a problem with the tv's World Cinema has always been there to resolve any problems that I experience. I would like to say I BIG THANK You to Savannah K for always following up on all my problems that occur and getting it resolved quickly.
