The Bank of America Drive-thru ATM location offers friendly and attentive customer service that has left a positive impression on many visitors. Customers frequently mention the welcoming atmosphere, with staff members being kind, helpful, and respectful. Notable employees like Monique and Tasha are praised for their exceptional assistance, answering questions thoroughly and providing extra help when needed. Several reviewers highlight how their concerns and questions were addressed efficiently, making their visits smooth and pleasant. The staff’s professionalism and genuine care create a comfortable environment, even for those who are visiting for the first time or from out of town. One customer shared a frustrating experience at a different location, but praised Tasha for her helpfulness and respectful treatment, which turned their experience around and earned their loyalty. Another reviewer appreciated the manager’s respectful and decent manner, further emphasizing the high standard of service. The location has taken proactive steps to ensure safety and cleanliness by following CDC guidelines and local restrictions, which may sometimes result in temporary changes to hours. Customers are encouraged to check the website or mobile app for updated hours and services. Overall, this bank location stands out for its excellent customer service, welcoming staff, and efforts to provide a positive banking experience.
Mitchelle was very professional..good with customers..it is extremely important to have that quality..she is fast..focus..p
February 2026
I went yesterday on my lunch bream to pick up my order on foreing currency for a trip I have coming up and there was a small line and not a long wait. Chelsea and Ariana were both very nice and professional. Thats why this is the location I always come to.
January 2026
I needed help with opening an account. A banker, Betty Guzman, helped me right away. She guided me through the steps, was very patient with me. She helped me out a lot.
