Macy's, a historic and well-known department store chain established in 1858, operates over 740 stores nationwide and online. The Rogue Valley Mall location offers a wide selection of top fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers can find a variety of clothing, shoes, housewares, gifts, and furniture in select stores. Visitors often appreciate the clean environment and the rich, pleasant scent that adds a touch of elegance to the shopping experience. The store generally provides good customer service and has a nice range of merchandise, though some reviews mention issues like non-functional escalators and elevators. While some customers feel that Macy's prices could be more attractive and note challenges with the loyalty system for tourists, many still enjoy shopping there and recognize the store's effort to maintain quality clothing and a high-end atmosphere. Overall, Macy's remains a popular shopping destination known for its quality, selection, and classic appeal.
I went in to get a suit for an interview. Cindy G. was soooo helpful I do not know what I would have done without her. Such a different shopping experience than shopping online. It is so nice to be able to try on the clothes and then have someone help you find the correct size.
April 2026
Very helpful in Perfume section and Coach purse area. Thank you!!
March 2026
Love Macy great customer who work in the bedroom area she was amazing
