Northwoods Pool Supply Inc. is known for its super helpful and friendly staff who provide attentive service and expert advice. Customers appreciate the knowledgeable team, especially for their accurate pool water testing. The owners are described as warm and caring, creating a family-like atmosphere for both customers and employees. Many reviews highlight the reasonable rates and dedication to helping clients maintain their pools in great condition. Despite facing challenges, the business continues to be regarded as one of the best in the area, with a commitment to excellent service and customer satisfaction.
Our pool heater recently went out and we have a RayPak. After a thorough diagnosis, Josie replaced the needed fuse and touch panel and now our heater is good as new again. Great communication, friendly service and very knowledgeable! We will be repeat customers.
October 2025
This is a family owned business. Not your typical chain stores. I have green and black algae in my pool. They tested my water and provided me with the chemicals to remove algae, and recommended pool settings. Now, my pool is crystal clear. They are very friendly and very knowledgeable. I strongly recommend them.
June 2025
Super helpful staff. Stopped here because it was convenient, but will come back because of their attentiveness and willingness to help and explain things.
