The O'Reilly Auto Parts store #5768 in Humble, Texas is well-stocked with the parts, tools, and accessories customers need. The store offers helpful services like free battery testing, wiper blade and bulb installation, fluid recycling, and a loaner tool program. The Parts Professionals are knowledgeable and provide excellent customer service. One customer, a 21-year-old new to car maintenance, was amazed by the manager Christina's assistance in saving her money. Another customer, Eddie, had a great experience getting a new battery installed. Will, the assistant manager, also received praise for his amazing customer service. A female customer was grateful for the friendly and courteous gentleman who helped her get the right windshield wipers and installed them for her on a rainy day. While one customer had a positive interaction with James, they did notice an unprofessional situation in the office. Overall, customers consistently have great experiences at this O'Reilly Auto Parts location.
The manager Christina was an absolute life saver and amazing help. As a 21 year old new to all things cars, she saved me tons of money and was sweet while doing it. Forever Customer!
April 2025
Eddie was great! Needed a new battery, he got me all set up and installed the new one right there for me! Made sure I was all set! Great customer service!!!
July 2024
Will the assistant manager’s customer service is amazing! Will definitely return ! It’s hard to find good customer service!
