Quest Diagnostics is a reliable healthcare provider offering a range of services, including COVID-19 antibody testing, drug screenings, and routine lab tests. Located in Humble, Texas, this particular Quest Diagnostics location is easily accessible, situated next to Walmart and Cavendars. The facility features a variety of testing options, including Routine Lab Test, Drug Screen (Urine: Department of Transportation (DOT) and Non-Department of Transportation (Non-DOT)), Pediatric Specialty, Drug Screen (Hair), and Glucose Tolerance Test. Patients can conveniently schedule appointments online and prepare for their tests by visiting the Quest Diagnostics website. Customers have reported positive experiences at this location. The phlebotomists, such as Erin, are described as kind, gentle, and skilled, making the blood draw process as comfortable as possible. The overall visit is reported to be quick, with minimal wait times, even for walk-in patients. The facility's professional and caring staff have made it a preferred choice for many patients who require laboratory services. While there were some concerns about communication regarding out-of-pocket costs, the majority of reviews highlight the exceptional service and attention provided by the Quest Diagnostics team at this location. Customers express their satisfaction and indicate that they will return for future laboratory needs.
The reservation, text check in procedure, and visit was very quick, respectful, and kind.
July 2024
Went here after labcorp wouldn’t accept my insurance and accused me of using someone else’s credit card. Had no issues with Quest! Accepted my insurance and credit card.
July 2024
The overall experience was great, my only complaint is the same way they communicated my appointment time before my appointment they could have communicated my out of pocket cost since they received orders from my doctor days ahead.
