United States Postal Service
Post OfficesHours:
1202 1st St E, Humble TX 77338 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. Customers have praised the exceptional customer service they have received from USPS staff. One customer, Ms. Lashondra D., was commended for her dedication and for going above and beyond to assist a customer, even with a typo in their phone number. Another customer expressed gratitude for the staff's genuine care, concern, and empathy when they helped locate a package containing their dog's remains that had been delivered to the wrong person. The USPS location at 1202 E 1st St offers walk-in passport services, and customers have reported positive experiences using the self-service kiosks when the post office was closed. Employees like Mr. Thorne Hunter and Sherrie have also been praised for their helpfulness and professionalism in assisting customers with their postal needs.
Most Recent Reviews
May 2026
They need to hire more people or get AI to take over because the reps are so slow… they did not even greet
/welcome anyone with 15 people in line. Bad customer service.
May 2026
My mail is constantly missing or misplaced in someone else's mail box. The supervisor was nice enough to assist me in addressing the issue, but the problem still continues. Myself and my family continues to have missing mail and I am truly disappointed. Unsatisfied customer
May 2026
I had my first-time passport appointment today, and the lady at the counter was friendly, patient, and made the whole process quick and easy. Everything went smoothly, and I truly appreciate the great service.
More Comments(260)
- Humble, Texas