Walgreens offers a range of services including prescription refills, health and beauty products, and photo printing. While the pharmacy operates 24 hours, some customers experienced issues with staff shortages leading to locked doors before closing time. One customer mentioned waiting outside late at night, highlighting a need for better communication from management during such situations. Despite this, the pharmacy staff received praise for their excellent customer service. Mia, in particular, was recognized for her caring attitude, with one customer stating she "literally saved my life" through her willingness to help. Christie also received commendation for her assistance over the phone at 1 am. Additionally, Sean and Derrick, two pharmacists, were noted for providing a top-notch experience, with customers feeling prioritized and satisfied with their efficient service. Overall, while some operational issues were mentioned, the positive interactions with staff contributed to a strong reputation for customer care at this Walgreens location.
The worst customer service was put on hold for 8 minutes they hung up I called again they put me on hold for 50 minutes. I know they get busy but its 24 hours I'm sure they can come up with better ways so that someone can pick up and talk to someone instead of just picking up and clicking to be hold on again
July 2024
Thank you for opening as quick as you did, it was needed to help recover from Hurricane Beryl. You had the items we needed.
Special thank you for the perfect cool temp in your store !!
May 2024
It's insane how unprofessional this store really is
