Wells Fargo Bank in Humble, TX offers personalized attention and empowering everyday banking with self-service tools. The branch staff, including Erika the manager, Cheryl the teller, and Joselyn, provide excellent customer service, even in difficult situations. Erika went above and beyond to help resolve a customer's issue, showing care and willingness to assist. Cheryl maintained a calm, professional demeanor despite a difficult customer, earning appreciation. Joselyn's professionalism, speed, and exceptional customer service were also highly praised. Overall, the Wells Fargo Bank in Humble, TX is commended for its dedicated and helpful staff who strive to support customers' financial goals.
Only one person serving 45 to go to the window, super bad service
February 2024
Worst place to ever bank. Cheryl told me that funds were to be available after my deposit but the receipt said otherwise. False information given. Just use the ATM. Tellers don't know what they are talking about about.
February 2024
Cheryl is an all-star teller. The "gentleman" in front of me came in looking for someone to argue with, stomping off to an office after giving her a hard time. Cheryl kept her calm, professional demeanor despite the difficult customer's attempt to get to her. I appreciate you, Cheryl. You are a credit to this branch.
