James Avery Artisan Jewelry is a well-loved jewelry business that creates pieces inspired by love, family, friendship, and faith. Their jewelry, including charms, rings, necklaces, bracelets, and earrings, is designed and made in Texas Hill Country workshops near the original founding location from 1954. Customers can visit their store at McAlister Square in Burleson to experience the brand firsthand. The store is known for its friendly and helpful staff, with many customers praising the excellent customer service they receive. One customer shared that their experience was so positive they might even drive further to visit this location. However, some reviews mention rude behavior from an older female employee, which has negatively affected shopping experiences at this particular store. Despite this, most staff members are described as kind, helpful, and attentive, with staff offering helpful tips and quick services such as ring cleaning. Overall, James Avery remains a trusted brand for jewelry, with many customers supporting the store for years and appreciating the quality and service they receive.
Christian was an AMAZING help with my sister's bracelet and charm add ons, and helped me pick a charm for myself! So kind!!
December 2024
Usually James Avery has the nicest sales people working, but the older lady who works here with straight grey hair and glasses…yikes very rude. Other employees were nice and helpful.
May 2024
The customer service here is AMAZING. I will gladly spend my hard earned money where I'm appreciated as a customer.
