James Avery Artisan Jewelry is a well-loved jewelry business that creates pieces inspired by love, family, friendship, and faith. Their jewelry, including charms, rings, necklaces, bracelets, and earrings, is designed and made in Texas Hill Country workshops near the original founding location from 1954. Customers can visit their store at McAlister Square in Burleson to experience the brand firsthand. The store is known for its friendly and helpful staff, with many customers praising the excellent customer service they receive. One customer shared that their experience was so positive they might even drive further to visit this location. However, some reviews mention rude behavior from an older female employee, which has negatively affected shopping experiences at this particular store. Despite this, most staff members are described as kind, helpful, and attentive, with staff offering helpful tips and quick services such as ring cleaning. Overall, James Avery remains a trusted brand for jewelry, with many customers supporting the store for years and appreciating the quality and service they receive.
Love this store. I just appreciate the folks that work. I get excited when I walk through the door at one of thier stores. I hope you enjoy. God Bless and Happy Holidays.
August 2025
Christian was an AMAZING help with my sister's bracelet and charm add ons, and helped me pick a charm for myself! So kind!!
December 2024
I usually shop at this location but I might start driving out of my way to the Southlake location with the experience I had at the Hurst location. The older women with the white hair and glasses is very rude and ruined my shopping experience . I believe she is the manager. The other sales associate are usually very friendly.
