-
August 2023 by jess
I am so pleased with this place. They took excellent care of me I got a new awesome phone and a few extra freebies in top go in and see what they have to offer. I love this place going for over 3 years now and will only go to this store. Go metro thank yoy
-
June 2023 by Jason “The Dude Jesus” Bindel
Got scammed by a guy at this location. Got talked into adding a line to my account, with the promise of a new gree phone and only a small increase in my bill. Got the next bill and it was 2.5x larger! Plus added insurance and Hotspot without consent. Fortunately Metro handled it well. Though I am out about $150, my bill and service is back to normal.
-
June 2023 by Super Sun
It was Metro's corp store, now it becomes authorized dealer store.it is a den of thieves now to scam and rip off customers. Not honor any Metro's official ads, put many craps on top !Avoid them when possible!
-
May 2023 by Myraji Meeks
Horrible location since Philippines have Bought Metro out there are no decent locations and they are very rude to the Customers in stores metro PC s has turned into a scam operation. They have no corporate store in the United States. And there's no one to report complaints with now. pretty much They are stealing our information in hacking things.You can't even speak to no one in customers service with the 1 888 number. Unless you pay your Phone bill and their main question is Why do you need to call customer service? And why do you need to speak to someone in customer service? Smh Most of the new employees don't even know how to set up a phone now Because theyre doing something illegal
-
May 2023 by Ivan Ramos
Thank you for being patient and helping us during the glitch experienced by our payment system. The Manager and staff went all the way out for us by staying after hours. 5 yr loyal customer. 5/10/23
-
May 2023 by dondee blanton
Thank you riz for helping me get my phone up, saving grace I don't know what I would have done without you, thanks for your patience. ?
-
November 2022 by keitha
Thanku Rene' for assisting me today with my broken phone..U have the best customer service..I appreciate all your help...
-
October 2022 by Eric Smith
Juan had great customer service went over and beyond cared when nobody else did.. He should be a manager
-
October 2022 by Michael
Thanks Juan for helping us out today.. He was great with me and other customers before me he really cared
-
September 2022 by ava woods
Karla was so so helpful! She set up my new plan for me, and was so knowledgeable and kind. I would definitely suggest this Metro location to friends and family.
-
August 2022 by Carolyn Paswell
Rene' at the 1714 W Precinct Line store was very friendly, knowledgeable and helpful setting up my new phone. Rene' went that extra mile and took the time and effort to assist me in setting up my son in the Affordable Connectivity Program.
-
March 2022 by Charles Ayala
Saya was great we had some very pleasant conversations while we waited for the phone to load up and what not as well as going over deals you guys had but was not in need for any of them also the older Caucasian gentleman with glasses was very helpful as soon as I walked through the door and even though they were very busy he would check up on me and assured I'd be helped soon as I patiently waited? thanks guys✌
-
January 2022 by Michael Holland
Clay way awesome. I've almost always had great service from this location. 2 nights ago I spoke with a young lady and she was pretty rude. I felt like I was an inconvenience to her to be there. I left and decided to go back last night. I spoke with Clay. He was very understanding and had great customer service skills. He took his time with me to make sure I got the kind of phone I really wanted. Keep up the great work Clay.
-
January 2022 by Heather Tippie
Worst store ever. I upgraded my phone and the phone doesn't connect to the network half the time. Supposedly they can't tell me anything about it without me leaving my job and going over there. When you call their technical support you can't get anyone that speaks English and they will help you with any issue but the one you are having. Even after having trouble for the last two months they still expect me to pay $60 a month. I am fed up with their lack of customer service and will be switching company's.
-
January 2022 by Ash J
Worst experience.The employees will try to sell phone accessories even if you don’t want. When we say that we just want to buy phone which is on deal, they will make reasons and will not help you with the phone. You finally leave from store with nothing
