Metro by T-Mobile at 1714 Precinct Line Road Suite 500 is known for its friendly and professional staff who provide excellent customer service. Customers praise the store for their helpful and patient team, especially Naif and Brandon, who assist with account issues and phone problems with respect and care. The store offers unbeatable prepaid plans, including unlimited talk, text, and data, along with a selection of 5G phones from Apple, Samsung, and OnePlus. Many customers note that the staff go above and beyond to resolve problems, even staying after hours when needed. While some mention extra charges for paying bills in person and a preference for online payments, overall the store is highly recommended for its welcoming atmosphere and reliable service. Loyal customers appreciate the store's dedication to fixing issues and providing a positive experience, making it their preferred Metro by T-Mobile location.
Naif and Brandon gave amazing Customer service and were very professional! Would definitely recommend them to EVERYONE! This is the BEST metro pcs location by far and we've been loyal customers for years.
September 2025
Wow they charge you extra to paying your bill in person. Every body try to make you use online, but when something goes you are the one that has to fix the problem.
August 2025
The BEST customer service ever. Naif helped me out a lot, he was very patient even though he had a huge line waiting for him. I was having a couple of problems with my account and my phone and he helped me so politely and respectfully, BEST CUSTOMER SERVICE i have ever received, thanks Metro by t mobile, i will always come... read full comment
