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“We have had a mailbox here for several years to receive both personal and business mail. These guys provide consistently great service! They always handle things professionally and their prices are fair. I’m pleased to support this local business!”
“Today I learned a valuable lesson in customer service, thanks to this UPS Store and its neighbor, FedEx. I came in with a pre-labeled return package that just needed a final seal. The clerk was not only unhelpful but seemed put out by my presence. He refused to provide a couple of inches of tape and demanded I buy a whole roll. It was a small thing, but his needlessly difficult attitude managed to sabotage my schedule and my mood. He could have easily earned a customer's appreciation, but chose not to.
Feeling pretty aggravated, I decided to walk over to the FedEx store next door. What a world of difference. The employee there greeted me warmly and took the package off my hands immediately. He didn't just tape it; he checked the contents, added filler paper to make sure it was secure for shipping, and handled everything with a smile. He single-handedly fixed the bad taste left by the UPS Store and made my day better.
Don't waste your time at this UPS Store where customers are treated like an inconvenience. Walk a few extra steps to FedEx and experience what actual customer service feels like.”
“I have come to this UPS so many time for a great amount of returns. Not only this family owned but the employees are the absolute best!! They are very hardworking, kind, outgoing and have amazing customer service!! Sami is such a sweet person! Having been to other locations, I definitely recommend this UPS location by far!”
“Came in on Saturday to a packed store with a long line. I came in to send snacks and gifts for my family that I brought back from Japan. When I got to the front, Blake was able to help me. I want to thank Blake for his customer service and making the process efficient. He helped me find the right solution that was the most cost effective!”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“I went into PostNet because I had such a terrible experience with UPS. I was scolded there for asking for an extra piece of tape. As soon as I walked into this place I was welcomed and the man who helped me was so kind and professional. Took care of my needs in a fast and efficient manner. Sorry no more UPS in Hurst for me. I will support this business and use them for my business needs.”