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“Ms.Natalie at store # 1394 Palm Valley, Round Rock was super courteous and very helpful, efficiently handled my request so i was out the door quickly feeling very satisfied with the complete service! Thank you !”
“I Arrived at 8:55am and there were already about 10 individuals waiting for the store to open. At 9:00am sharp the young lady promptly opened the main door and executed each customer with ease along with greeting every one individually as they walked through the door. I waited in my vehicle until 9:05am and then proceeded to walk in. There were two people ahead of me. I was taken care of with professionalism within minutes. I asked the lady that was working alone her name because I was impressed with the super great job and she stated her name was Katie ☺️ I asked if I could complete a review for her because I witnessed her amazing work ethic!! She handled everything with ease and confidence.”
“This location is actually open at 8:30 Monday through Friday as advertised. All of the others that say 830 don't open until 9.... They need to adjust the website. Always quick and very friendly. In and out in no time. It is out of my way to the office but since they have the posted hours so it is worth the trip.”
“My FAVORITE place to go when I need to send packages out. Everyone who works there is always so nice, helpful and engaging. They work efficiently and fast, so waiting time is not very long. Can't stress the Customer Service enough.”
“This review is specifically for Hudson, the staff member who was working alone at close on Sunday, June 22. The store closes at 3 pm on Sundays, and at 2:45 there was a line 20+ people deep. The self-service kiosk was down, so even folks with QR codes and prepaid labels had to wait in line. That was very inconvenient, and people were understandably frustrated with the wait, but Hudson was cheerful and helpful the whole time. He worked as fast as he could to work through the line, staying well after closing to get through everyone. While I hope the store will consider additional weekend staffing, I wanted to shout out Hudson for his excellent customer service under difficult circumstances ?”
“Shoutout to Nadia and Tyler at The UPS Store for their excellent customer service! They were friendly, efficient, and extremely helpful. It’s rare to find employees who genuinely care about helping customers, and they both made my experience a great one. Highly recommend this location because of them!”
“Small place. Friendly. Helpful. The Ups store I first went to could not print my shipping label from my phone. Ups store printers not available to use from a customer's phone either. Thankfully the Postal Annex was there to help me print my label and mail my package. Very nice place.”
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“This place is amazing!!! Danielle helped me with my daughters birthday party invitations and they looked great!!! Thank you Danielle for the assistance!!! ??”