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“The service at this location is great. The staff are extremely helpful and friendly, and mail pick up is always fast and accurate. Highly recommend for all of your needs- especially their mailbox service.”
“This store is great. I recommend them to all the homies in the neighborhood for notary, shipping, packing, sending faxes and more.
Always efficient, friendly service. Thanks guys.”
“Was leaving the office so late, but had to get gifts delivered. I pulled in at 5:59- panicked, but Gabby didn’t make me feel like an inconvenience. She let me unload all 30 gift boxes and never rushed me out the door. An angel!!”
“Santi is a great worker and shipper - always helpful. I come here from the neighborhood on a monthly if not weekly basis and I’m always greeted with a good mood and great service. Grateful for Santi and the team.”
8:30AM - 7PM
1101 W 34th St, Austin
Mailbox Centers
“Extremely pro-active and resourceful as he offered to help me tape up a box I was having trouble with, and was kind, professional, and friendly. I’ll keep coming back to this place for the service - and the people working here make that happen. Thank you for hiring excellent staff.”
“Efficient and easy to get color printing, and at a super reasonable price. Everyone was nice and helpful and I didn't have to wait. There is also ample parking! Will be returning for any future printing needs:)”
“Ernesto is the man. He helped me ship out 20 boxes for an event in literally 30 minutes. He was kind, patient and moved super quickly.
The rest of the store employees also worked at a super fast pace to stop the line from getting backed up while I had to deal with this giant shipment.
This UPS store is the best.”
“Derek was very efficient, respectful, and helpful. Process was super easy getting my fingerprints done. If you have a choice, definitely pick this location for your needs. PS the music was very calm and peaceful. Very nice ambience.”
“I had a complicated printing and shipping order at this UPS Store, and while there were a few hiccups along the way, the way the team handled everything truly impressed me.
The associate who originally helped me was incredibly friendly, positive, and eager to help with a very detailed order. I later realized she was new and this was likely her first complicated project of this kind. Unfortunately, some details were missed during a shift change, and when I returned Friday evening my order was incomplete and a bit disorganized.
What stood out to me was how the team stepped up from there. Shannon, Oscar, and Aedon were all extremely patient, empathetic, and solution-oriented. Oscar immediately understood the tight timeline I was working under, Shannon worked hard over the weekend to make sure everything was completed correctly and on time, and Aedon continued to provide excellent customer service when I returned Sunday to finalize shipping.
It was honestly refreshing to see a neighborhood UPS Store willing to take on the pressure with me instead of passing the problem along. Mistakes can happen anywhere, but great customer service is how a business responds — and this team absolutely delivered. Thank you all again!”
8:30AM - 7PM
512 W Martin Luther King Jr Blvd, Austin
Mailbox Centers
“They went above and beyond to help get documents notarised and when they needed an expert they even went and got one from a different office. Some of the best service I’ve seen.”
“I had extremely important blood samples I needed to ship internationally to Germany for a test within 48 hours. Greg was incredibly professional and everything went perfectly with the shipment.”
“I love this location; I cannot say enough good things about both Jordan and Baldemar who help me every time with packages and anything else needed to ship things and they do it all with a smile!”
“Cynthia and Thomas were very helpful and friendly. I had soft pillows in a large box and Cynthia came up with a creative way of cutting down my box to a smaller dimension to lower my cost and make my package sturdier. I recommend this location.”
“So I walked in today to go ahead and return my package that I had to return back And Kaitlyn or Catherine I believe that was her name she was very very helpful in regards to making sure my package was shipped safe and properly she actually wrapped my whole box and made sure it was secured and I have never had that experience before. Usually people will just tell you stuff is right there and then you know, go ahead and do the stuff on your own, but she made It was taken care of!
You are awesome and fast! ????”
“I love these Pak Mail places. The customer service is always soooooo much better than the purple/orange and brown stores. This place was no exception. Ethan made it so easy for me to return my package and print out the needed label/RMA paperwork. It’s easily worth an extra 15-20 minute drive to come her vs the other shipping stores.”
“Excellent and prompt service for retrieval and packing of an antique item purchased at a local auction house and sent across country. Courteous response to email and priced fairly. Thank you!”
“Always fast patient and helpful, regardless of what the task is and no matter how busy
they are. I’ve been here many times and the service is invariably outstanding — a rare thing in the retail world.”
“I have been a customer since 2015. Scan Mailboxes is an excellent alternative to a post office box. We have so much trouble with theft and mis-delivery at our community mailbox we could not trust important mail and shipments to the local mail. I highly reccomend their service. Also, as an added benefit, you are supporting a Deaf-Owned community business as well!”
“Cynthia was amazing. I had to return a homeless couch from Amazon that wouldn’t decompress back to the size it came in. It was too big for cardboard boxes. We plastic wrapped it and Cynthia helped us through getting the proper labels from Amazon. She was extremely patient and helpful.”
“I needed an expensive, heavy, fragile item picked up and crated for my business, and Anderson Mill Pak Mail made the process easy. They provided a fair quote for both freight and crating, and even handled pickup. Shipping was quick, and the item arrived in perfect condition. The crate was very sturdy and clearly built with skill. I would definitely use them again.
Scott and Andy care about their customers and it shows in their work.”
“10/10 experience here! I had to send a package to a friend in Iowa and have 0 experience with shipping. The gentleman working was kind & helpful. The whole process took 3 minutes and was more affordable than I expected. He even helped me Tetris all the stuff into a smaller package so I could save money.
Big recommend :)”
“Jacqueline went out of her way, very close to closing, to cut me a custom box. When every other packaging place in town basically said they wouldn't make a custom box this week, she was willing to do it, and on top of that, she didn't charge me anything for it. This is a local small business that everyone in South Austin should be supporting. They also had a really interesting selection of gift items as well.”
8AM - 6:30PM
1108 Lavaca St Ste 110, Austin
Mailbox Centers
“I was visiting Austin on a work trip and bought some framed art while I was there. I used the pack and ship service offered by this location and was pleased with the results. Pictures were packed very well and arrived safely and quickly.”
“Great experience at the Mail Center USA!! Will recommend to others and come back again!! ???
Fast, easy and very professional.
Thank you!!”
“Keller was so accommodating and kind in arranging for our group to enjoy the co-working space for a morning. We loved the laid-back, very Austin vibe of the office and the location and had a super productive, collaborative time. Thank you!”
“Provides convenient shipping, especially on Amazon returns that don't have to go to Whole Foods. Be aware, though, that they won't recycle the box you bring your shipment in, once they repack in their own container. Today they told me that their landlord will not permit them to recycle boxes.”
“Nae was amazing! She helped me with my Amazon returns and made the whole process quick and easy. She was very positive, friendly, and professional throughout the entire interaction. It’s always nice to meet someone who genuinely cares about helping customers and does it with a great attitude. Thank you, Nae, for the excellent service and for making my day a little better. Keep up the great work!”
“Daiven, in Austin TX, was extremely helpful and knowledgeable. He guided me in selecting the best size and finish for my print. He had excellent communication skills. UPS delivered my package safely with no damage or delays. The pricing was fair and shipping was fast. UPS was the perfect one stop shop where I was able to print my image on thick quality paper and sent it out the same day.”
“I had a great experience at Pak Mail, largely thanks to Mackenzie, the manager, who was super friendly and helpful. Highly recommend for efficient and pleasant mailing services!”
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“The service at UPS was excellent! Everyone was very polite and attentive, and the process was super quick. They handled everything efficiently and with professionalism. I highly recommend them!”