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“I am very satisfied with Extra Space Storage. Rick the manager is courteous and professional He takes care of everyone and makes sure our units are secure. I recently misplaced my car keys and the lock to the unit. He took time to assist me. Not many managers would do that. I was getting anxious and upset. I was upset with myself for being so absent minded. He stayed calm and searched and searched. After a good while, Rick located my keys and lock! It’s that personal caring and taking time to make sure customers are taken care of and the units are secure that makes the difference. I recommend this facility. It’s secure and clean. Good job Rick. You’re a real asset.”
“We had a storage at this place for 7 years I never had any issues I recently moved into house and no longer needed the storage unit and Jeremy in the office was very helpful during my moving out I totally recommend this storage place. Management is top notch”
“Great customer service guy was honest and upfront. He was able to help me out with looking for a storage unit that we needed. I would really recommend this place as it does come with good insurance as well to protect your stuff”
8AM - 12PM
1410 E Palm Valley Blvd, Round Rock
Truck Rentals
“Reggie super positive and extremely helpful. If you are moving in the Round Rock area, come to this location for your moving needs... you won't be disappointed.”
“Extremely amazing experience. Mama is what I will call her was so helpful. She even opened her doors at lunch just so I can make a reservation. Customer service to the fullest. Waited on me the next day to get my reservation as I was a little late due to the rain she was every bit of helpful. I will tell everyone to rent from there!”
“The whole experience from renting to returning was smooth. There are a lot of pictures that cover everyone involved. The truck was very easy drive and seemed more modern.”
“These guys have the friendliest and most helpful people I have worked with in a long time. Danny got me set up with a drop deck trailer pretty quickly. The whole experience from the phone call asking questions to the contract and payment was easy. The team there was fantastic on all counts. These guys are now my go to for equipment rental. I would give more stars if I could!”
“Customers best customer service I've seen in a long time from any business I'm on top of that these people actually care about their customers which is very rare these days I highly recommend them”
“I want to give a shout out to the Service Team members for going above and beyond about 3 weeks ago. They heard my issue regarding the Transmission Oil Light and since they were not able to complete all of the needed repairs to the truck that day they jumped into action on finding me a replacement truck. I'd been dealing with other Ryder Service Locations but I'd rather drive over 400 miles to see the guys at this location as they go above and beyond. Thanks again Shane!”
“This place has the best customer service for van rentals I have ever experienced. The manager Brad goes above and beyond for loyal paying customers. I have never had a problem with rentals and highly recommend to anyone needing a SUV or van rental.”
“These guys are great. I came to get a tow dolly, but there was a fault in the taillight on the one I reserved. I guess that the others they had needed to be returned to the same location, and I was gonna drop it off 45 miles away. They tried to fix it, but it needed more work than a quick little fix could do.
So, they gave me a local one and extended the time so I could return it when I came back down. That was great, as I was coming back down in a couple days. I just returned it last night and the U-Haul app wanted to charge me extra. I disagreed with that and submitted that and then this morning I just got a receipt that stated what we agreed to.”
7AM - 7PM
20607 FM Rd 685, Pflugerville
Truck Rentals
“I rent from this location probably 2 to 3 times a month, sometimes as often as four or five, and I’ve so far never had a bad experience. I’m not asking or looking for much, just a specific size trailer when I need it, and that’s one thing they always have. Customer service is always great, as I streamline the process by having the app and reserving anything I need the night before so that it’s super easy and convenient for both sides. When I like a business, I download the app if they have one, because ordering ahead always makes a difference for my customer service experience. I bring the trailers back as clean or cleaner than I got them, so I’ve never had an issue or anything with cleaning face. I think what you give is what you get with any business. I get top-notch service because I’ve made a relationship with one company and give a top-notch customer experience in return to any of the workers or employees. Make it easy and you’ll get it easy!”
7AM - 7PM
20607 FM Rd 685, Pflugerville
Truck Rentals
“I don’t remember the gentleman’s name who helped me but he was awesome. During the checkout process we talked about music of different genres and even while we did that, he didn’t fail to explain to me the policies and procedures of Uhaul. He was very clear and thorough while being funny. I’d definitely come back. Now the van, it was a nice drive. I enjoyed the rear view mirror having the backup camera within it so I could see. The van was very clean and had a full tank of gas. The drive was smooth.”
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“They went above and beyond trying to fix my hitch wiring. In the end, it turned out the signal box itself was bad and could not be repaired. Even so, they tried every possible solution. Their effort, honesty, and dedication were outstanding. The service was impeccable, and credit is absolutely due.”