HCTC is a reliable and friendly business that provides internet and telephone services in the Hill Country area. Customers often praise the company for fast, effective service and helpful staff. The front desk staff are described as very helpful, providing information about new features like fiber optic internet, which has significantly improved internet speed and cost. The technicians are quick to respond, even in urgent situations, and are dedicated to fixing issues promptly. For example, one technician arrived on a holiday weekend and resolved a problem that was critical for a local business, demonstrating their commitment to customer support. Customers also appreciate the on-site technicians who come out quickly to fix problems, such as router issues. The company’s customer service is highly valued, with many noting their professionalism and willingness to go above and beyond. While some customers found the office environment a bit intimidating or outdated, they still acknowledge the friendly and efficient service. Overall, HCTC is highly recommended by users who have experienced its dedication, fast service, and helpful staff, making it a trusted choice for internet and phone needs in the area.
Best Internet in the Hill Country! hands down. Local people, Local support.
April 2026
Reliable, great customer service, fast and easy navigatable internet. Worker was prompt, patient with my house being a disaster zone and was knowledgeable.
March 2026
You deal with local people and get prompt service. Much better than prior internet server in speed by and quality of streaming.
