Kroger Pharmacy in Irving, TX is a friendly and well-staffed location that focuses on helping customers stay healthy. The pharmacists and staff are dedicated and approachable, offering services beyond just filling prescriptions. They provide advice on health topics, perform clinical services, and administer vaccines such as COVID-19 boosters, flu shots, shingles, measles, and Tdap vaccines. Customers appreciate the convenience of online tools that make managing prescriptions easy and quick. Many reviews highlight the positive experiences with staff. Customers mention the staff being super friendly, happy, and working well together. For example, during COVID booster visits, staff members were described as not rushed, in good moods, and attentive, making the process smooth and pleasant. The store itself is large, well-stocked, and clean, although some customers note that it takes time to familiarize themselves with the layout. There are concerns about empty shelves, especially for items like baby formula, which can be alarming given current supply issues. A recurring issue mentioned is problems at checkout, such as incorrect ring-ups and coupon errors, which frustrate customers. Additionally, some customers dislike when others reach over the seafood counter glass, feeling it’s unsanitary and disturbing the intended safety measures. Overall, Kroger Pharmacy in Irving offers helpful health services with friendly staff, though some concerns about store stock and checkout accuracy remain.
