Public Storage in Irving offers convenient and reliable storage options with no upfront cost or commitment. Customers can choose the online eRental to skip the counter and access their units directly. The staff is friendly, knowledgeable, and provides personal attention, with options to speak Spanish if needed. Customers appreciate quick and effective problem resolution, and management staff like Alvin are highly praised for being helpful, patient, and welcoming. Many customers have had positive first experiences, finding the process easy and the service excellent. Overall, Public Storage is known for good customer service, a friendly environment, and a smooth storage experience.
Jacqueline was very helpful, I came in with several questions and all were answered accordingly not to mention she was super nice.
August 2024
Excellent customer service at the online reception, very friendly, they provide you with a person who speaks Spanish in case you need it! All good ?
August 2024
I had a small issue with one of my rentals but like lightning Ty called me and remedied the situation. He anticipated my needs with cougar like instinct. Walking away from a bad experience feeling made whole is not as common as it used to be. I appreciate everything!
