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“The manager Crystal was so awesome. She was helpful and knowledgeable and made the process painless and seamless. I'm glad I am using a family storage facility, it makes all the difference!”
“My Dad had been paying for a storage unit elsewhere, as it was completely rat infested! So he spent all day cleaning his stuff and we moved same day. Well, he had been paying for a unit closer to home and kept it empty but, when we got there to move they had put a lock on his unit and, we couldn’t get in! They had no office hours posted, no emergency service number, no way to get a hold of anyone. So thankfully I looked up Extra Space here and the lady was super nice and helped us with the renting process and gave us access asap and, they had a deal for 1 month free too! I appreciate how fast and efficient everything is there. I asked another tenant if they have seen any pests and they told me the maintenance man really does a good job keeping the area clean so they don’t have those issues! And the manager even contacted me to follow up on if we had any issues moving in or had any questions. So far our experience has been really great!”
“I’ve had a pleasant experience having a storage unit with this building. They are always so friendly and helpful. Their units are clean and well kept I felt safe leaving my items here if I ever need storage again in Dallas I know where to go.”
“Great Place to store our materials and bulky item not for daily use
Place very clean, secured and very great service special from manager Rita, thank you.”
“Mr.christian, at extra storage was great as far as helping me with a unit,very kind patient & caring..I would recommend any one to extra storage if looking for a unit space. From Jesse pena”
“Alex! How very much we appreciate you, dear Lady! We have such great experience here with Advantage and will remember your kindness and patience always! Thanks for everything!”
“I had a great experience with STOR Storage in Las Colinas. The facility is clean, well-maintained, secure, and very convenient. The entire process was smooth and straightforward, and the staff was friendly, professional, and helpful throughout.
I especially appreciate how organized and accessible everything is. The facility gives you confidence that your belongings are being stored in a safe and well-maintained environment.
Overall, I’m very happy with my experience and would definitely recommend STOR Storage Las Colinas to anyone looking for a reliable, clean, and convenient storage facility.”
“Great facility, competitive pricing, good communication, quick response. Liked the non-contact approach. Everything online including check in, check out and billing.”
“Alvin was very friendly, helpful, and professional. He made the rental process quick and easy, answered all of my questions, and provided excellent customer service. I highly recommend working with him!”
“This place is not like it was before, they have renovated and got rid of all the cars n trucks parking. Now it’s all climate controlled buildings there.
Kale was amazing in helping me out with some lock issues I had and she is the best.
If anyone wants to rent a storage I would definitely recommend this place and make sure you call Kale. She is absolutely wonderful and helpful.”
“Public Storage has the nicest people. The last couple of times I have been in to pay my sisters storage Rita has always had a smile on and makes u feel welcomed. I will say this they have really cleaned that place up around there.. It looks amazing!! Keep up the good work Public Storage!”
“I've been renting a space for about 6 months and the staff has gone above and beyond expectations! They kept me informed when my unit was fixing to be auctioned so that I was able to get it out of debt and I wouldn't have been able to do it without their support and kindness. I really appreciate the office people. They are a rare gem these days!”
Open 24 hours
6651 Longhorn Drive, Irving
Self Storage
“Sarah was great. She’s the reason why I’m staying and just downsizing to another unit. I thought about leaving but she was able to help me through the process. Highly recommend any location she’s at. 10/10”
“Since the new manager has taken over this place has been amazing. She returns phone calls, helps resolve issues, was on top of bug problems before it became a real problem. She is awesome and I am hoping that the new manager takes as much pride in this property as current management!”
“Kale has been absolutely fantastic since becoming the new property manager, always makes sure to help me when I have any issue. As well as keeping the property safe and clean for all of us customers.”
“So far everything has been great. Vanessa, as mentioned, was super friendly and welcoming. You can tell she enjoys what she does. I didn't realize the place was as big as it was. Super Easy to get in and out of and perfect for what I needed as I plan to move.”
“I had a wonderful experience with the staff at Golden Triangle! I was looking for somewhere to place my father's antiques and this storage facility had the best prices in the area! I will be coming by to make my investment soon once I get everything in order!”
“I had a really great experience with Shannon, this was my first time renting a space and she made the process very easy and even took her time to show me 2 different spaces before I made a decision. Loved her customer service and I appreciate the easy and fast experience!”
“I can’t thank Janae D. enough for everything she did to help me. She truly went above and beyond to make sure I got the right storage unit, and she made what could have been a stressful process so easy. From the very beginning, she treated me with kindness, patience, and genuine care. She answered every question I had, took the time to explain everything, and never made me feel rushed.
It’s not often you come across someone who takes so much pride in helping others, and Janae’s dedication really stood out. She made me feel like more than just another customer, and that meant a lot to me. Because of her outstanding customer service, I would absolutely recommend Storage Star to anyone looking for a storage unit. Thank you, Janae, for your professionalism, compassion, and for going the extra mile. You made a real difference, and I’m truly grateful.”
“I want to recognize the truly outstanding and remarkable customer service I received from Misty at Public Storage during a very difficult and stressful time. From the beginning, I was treated with patience, compassion, professionalism, and genuine respect. She took so much time to listen, clearly explain my options, answer every question, and make an overwhelming situation feel manageable. The willingness to go above and beyond was not only impressive—it made a meaningful difference when I needed it most. Exceptional customer service is about more than simply completing a transaction. It is about how you make someone feel during the process, and Misty demonstrated exactly what customer care should look like. Her kindness, understanding, communication, and commitment to helping me deserve recognition from Public Storage’s leadership and ownership. Employees like this are a tremendous asset to the company and are the reason customers remember and recommend a business. Thank you for delivering such an exceptional experience during a challenging time Misty and you will have my business for years to come.”
“I had a wonderful experience at this Public Storage location thanks to Barbara and Kale. They were friendly, welcoming, and incredibly helpful. With just one call, they were ready to answer all my questions, explain everything, show me the property, and help me figure out what size unit would work best.
I originally came in planning to rent a 10-by-16 unit, but after speaking with them, I chose a 10-by-20. They went out of their way to make sure I understood my options and felt confident that everything would fit.
Barbara and Kale provided truly excellent customer service. They were patient, knowledgeable, and always smiling. They’re the reason I love this particular Public Storage location. Thank you both!”
Open 24 hours
320 Decker Dr SUITE 119, Irving
Self Storage
“AP Moving is top notch! The staff is friendly, courteous, works efficiently and cautiously, anf takes extracare of your furniture and you. I highly recommend Juan and his team for long distance moving. Check them out! Thank you AP Moving!”
“The lady working at the desk, Dianna, was very knowledgeable about the details. She helped me understand all of my options so that I could make an informed decision. She also willingly gave me a tour. I must say, I wasnt expecting to receive that kind of customer service from a storage rental place. I was impressed!”
“This was a great experience. The gentleman was friendly and a good listener.
Very clean and easy to get to.
Highly recommended”
“Great relationship and excellent Customer Service from Manager Marietta and assistant Teresa.
They are at the Cane Run Store in Louisville KY.
I highly recommend them.”
“Great community. Really secure place to have personal items. If u ever looking for a place to keep your belongings safe, dry and away from theft, come to A&F storage the people are great and treat you with priority, really flexible and great to work with you.”
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“We have been renting from Extra Storage Space in Irving, Texas for about 4 years. The unit was perfect for us because we had moved alot of stuff from Ohio. The facility is SO clean and I always felt safe when I was there alone. The front desk customer service is awesome, from the first day we started renting until the last day just recently. The property manager Desiree is so professional and very easy to talk to. The only negative I have is using the app for the gate entry/exit. It is a great feature when it works.
If I ever need storage again I will definitely return back to Extra Storage in Irving.”