Public Storage offers storage units and parking with free, no-commitment reservations. Customers can use online eRental to skip the counter. The staff is described as amazing, extremely helpful, kind, professional, and genuine, with phenomenal customer service. Employees answer questions, show units, and provide personal attention, even going out of their way to help with payments to avoid issues. The business has nearly 50 years of experience. Reviews note the staff is very nice and apologetic when needed.