Public Storage in Irving offers a convenient and accessible storage solution with a commitment to customer service. Customers can easily reserve their storage space online through the eRental option, allowing for a smooth move-in experience. Many reviews highlight the friendly and helpful staff, particularly a manager named Mirna, who goes above and beyond to assist customers with their needs. While some customers have faced issues, such as complications with insurance and charges for emptying units, the staff's responsiveness and willingness to resolve problems have earned high praise. Overall, the facility provides a reliable place to keep belongings safe, with positive experiences reported over the years.
Diana and Isela were very helpful and courteous with resolving an issue with my unit, thank you so much ladies, this is why this is my storage unit of choice!
June 2025
Destiny was a great help in getting me into a storage unit
May 2025
Isela helped me! Got into a storage unit that fit my needs quick. Very happy with my experience!