The UPS Store in Irving offers printing, packing, shipping, mailbox, and notary services. Reviewers describe the customer service as top notch, amazing, exceptional, helpful, knowledgeable, accommodating, and exemplary. Multiple customers highlight staff who were patient and understanding, going above and beyond to meet needs. One reviewer notes it was the most helpful experience they have ever had at a UPS store, stating the dedication level is unmatched. Specific services praised include packing items securely for shipping and finding solutions to save on costs. The staff is commended for making customers feel assured. The location is recommended highly for both small business needs and personal shipping, with several customers stating they will definitely return.
The employees here are so nice. When you walk in they greet you. They’re super helpful with making sure I get everything shipped off accordingly
April 2026
Consistent excellent service at this location. Anny was great!
February 2026
When I walk in, the store always smells so clean and welcoming. I go out of my way to come and see Sam at this location. Appreciate the smiles I get at this location.
