The UPS Store in Irving offers printing, packing, shipping, mailbox, and notary services. Reviewers describe the customer service as top notch, amazing, exceptional, helpful, knowledgeable, accommodating, and exemplary. Multiple customers highlight staff who were patient and understanding, going above and beyond to meet needs. One reviewer notes it was the most helpful experience they have ever had at a UPS store, stating the dedication level is unmatched. Specific services praised include packing items securely for shipping and finding solutions to save on costs. The staff is commended for making customers feel assured. The location is recommended highly for both small business needs and personal shipping, with several customers stating they will definitely return.
I always receive the best service here. They go above and beyond to make sure our work is done correctly. Their kindness and attention to detail makes a world of difference!
August 2026
I've had nothing but great experiences sending out packages at this store. The employees are incredibly nice and helpful, even on busy days. Even when I have very specific accommodations for my packages and transactions, they always make sure everything is in order and completed within a reasonable time frame.
April 2026
The employees here are so nice. When you walk in they greet you. They’re super helpful with making sure I get everything shipped off accordingly
