-
March 2024 by Ravi Kumar
friendly & kind staff.
-
March 2024 by Sonia Bhasker
I always have a very smooth experience at this location, very friendly staff and quick service.
-
February 2024 by Ambreshia Cosby
I love this store
-
December 2023 by Matthew Smith
I Came in today, and they were super rude and unhelpful. I misread my amazon return instructions and needed to box my return. She wouldn't sell me a box or anything. She just told me sorry go get a box and then come back. You guys are a package and shipping store. You sell boxes! So annoying!
-
December 2023 by Shilpa Choudhary
I have been using this store for last two + years the owner and her staff is simply best, they provide best customer service and are super helpful in guiding me how to ship my package or return if some times I don’t have right packing on. They are all smiles and super professional, I have never had a bad experience at this location and I live 10-15 minutes away from this store. Thank you for top notch customer service you and your staff provide.
-
December 2023 by Carmen Konert
EXCEPTIONAL | BEST UPS STOREI had to stop and write a review because every time I go in there it’s so clean, everyone is so happy and eager to help you. They set the bar high for all other UPS Stores and I must say none of them compare to this one!
-
December 2023 by Minh Huynh
I do a lot of Amazon and eBay selling/returning, therefore I need a place I can rely on for fast and efficient. This UPS location certainly fulfills those obligations! Not to mention, the staffs are regulars (not the high turn over locations), thus I get the friendly neighborhood experience every time!
-
October 2023 by Breanna Black
My cashier, Ran, at the Regent Blvd location was extremely helpful and incredibly nice while assisting me! I had many questions which he answered thoroughly and with a smile. He was absolutely amazing & I will go back to that exact location if I ever need to send something else off. His customer service is what everyone wants! Amazing job to him!!
-
October 2023 by Robert Meiergerd
I stopped in store to drop off a return to Amazon and learned this return required a shipping label to be attached to the box, which I did not print before going to the store. The clerk was extremely nice but their cost to print this label for me was $2, which is absurd. I went down to the location on MacArthur, and like the location I go to in Fort Worth, there was no charge, they were happy to assist. I understand there is a cost to this business to print that label, but not $2. Thank you MacArthur location for great customer service.
-
October 2023 by Q Bradley
I brought my items in a box but they would not accept it. The box is the one the my items were shipped in. The cashier was very argumentative when I told him that it was the original shipping box and said it couldn’t have been. He said I needed to have my items packaged but it was literally packed in the box the it was shipped in. I didn’t need the unnecessary back and forth. He just want to sell me something. He sold me an envelope, for a large box. He just needed to make a sell.
-
October 2023 by Rushya Puttam
The staff here are friendly and knowledgeable. Easy to get notary, print copies and ship. Great customer service!
-
March 2023 by Amod G.
The UPS store is not a cost-effective option for taking passport photos. I would recommend looking for cheaper alternatives elsewhere. Overall stagg is nice.
-
March 2023 by Martia Mokah
Sam was excellent. Its so hard to find good customer service. I went into the store not knowing how I wanted my flyer printed and she was so patient. She helped me by asking me the right questions ? and answering all my question.
-
February 2023 by Nancy D
I drive out of my way to come to this UPS Store because the customer service is amazing!! I live closer to another location, on MacArthur, but I drive a little further to come here because the employees are always friendly, professional, and treat me like they value my patronage. They are an example of great customer service!
-
October 2022 by Stephanie F
I have to use UPS due to a hectic schedule - this store is the BEST! Ms. G & Sam are my favorite and consistently deliver professional services. They are knowledgeable about best options to save on package delivery etc. I highly recommend using this store and getting to know the people who operate it! They are truly wonderful :)
