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February 2024 by matthias rivera
Great help and good people.
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February 2024 by Robert Regan
After spending over 15 hours on the phone with Verizon trying to fix my bill, I was fed up and decided to go into the store to resolve my issue. I was told all they could do for me was let me call Verizon on their phone. I'm so pissed off that I left MetroPCS. I could have never imagined Verizon customer service was so awful.
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January 2024 by Patricia D.
I am a new customer and Verizon are real shady. My device does not work properly. I was told that this is a new device it will take a moment. So they kept giving me the run around and now I .stuck with a bad device Do not get service
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November 2023 by sobhika darji
May was great and helped me thoroughly with everything. She explained everything clearly and was the best interaction i have ever had . She is the best
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October 2023 by Matt Capps
I just wanted to allow potential customers to understand what type of people they are potentially doing business with because I was in shock to know that my 22 years loyallty to them for my phone, Internet, cable, you name it, we've had it and they basically told me that I was being shunned from Verizon if I could not lay my outstanding g balance IN FULL, ONE LUMP SUM PAYMENT OF $3,400 SOMETHING! This accured during my broken back injury that ended up being completely rehabilitated, only to end up re broken when we were struck by a Dallas Fire Truck on the freeway, in the February ice storm in Dallas, Texas. So I had to do my back rehabilitation all over again. All the while bills piled up left and right and they managed to work with me for a long time. But I even offered to pay 300 a month since my return to keep services and they would not accept a single penny less than the +$3,000! That's how they treat a 22 year loyal paying customer! Completely wrong in my eyes! And everyone else's obe told my story too! Your suppose to offer someone helping hand when their down! But apparently Verizon believes if kicking others while their down.
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September 2023 by Nicole Silver
The store manager and Luis were very helpful and patient with setting up new phone and transferring service.
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September 2023 by stingray ampeg
Customer service at this location provided a decent experience. However they setup my account incorrectly. A call to Verizon customer support corrected this. -1 star.
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August 2023 by IQP Properties
Horrible customer service, sale guy sold me a phone under promo, that never got applied to the account. Got charged $580, Went back twice, called customer service 4x and wasted more than 5 hours of my time for sales guy error to no avail. Don’t know how to use their own system. Pathetic: never go here!!
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July 2023 by Jo Delaney
I received Helpful and Very Detailed assistance from an associate regarding my upgrade options and best phone options. Great attention to details.
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July 2023 by Firasath Ghousia
Very nice
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July 2023 by Mayra Orozco
Train your employees better
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July 2023 by Chris Hawken
Friendly and helpful
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July 2023 by Rod Marx
Super service! Kevin M. Was great!
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May 2023 by Millie L
I went in to pick up my new phones I had ordered online. Great help from the associate. I felt welcomed as I walked in.
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May 2023 by christhian mercedes
Ed is a great customer service agent. Very helpful and very courteous.
