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January 2024 by John Hammond
This location is Understaffed with employees that don’t know anything about customer service.Me and other customers are waiting for over 2 hours.By the time my turn comes wire cutoff time will pass.Employees are sitting and chit chatting with opposite gender other workers for 2 hours and hoping, wanting every customer to get tired of waiting and leave so they can continue talking with their future date.
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January 2024 by Sara T
Update.. 2 years later nothing has changed. There's still slow as molasses in winter time. Not sure why the people that work here are so slow, but if you're that dumb you really should not work at a bank! Ridiculously slow even in the commercial line! Seriously this is the slowest drive-through that has ever existed. Every time I come here it takes 15 minutes per car so if I'm the 3rd in line it is a 45 minute wait. I'm not sure why it takes so long if they have 4 people working in there what the hell are they doing and why isn't the management doing anything to take better care of their customers?? What business owner has this amount of time to wait daily to do deposits and get change orders?? It's absolutely ridiculous!
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January 2024 by Maureen zielke
ATMs are always empty. Lines are backed up to the highway. Employees are great but the location itself is terrible!
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December 2023 by Ahmad Al-Zein
Took forever just to deposit money!!!
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December 2023 by Vala Marie Wilson
Have what I need if not when I need it. I hope everybody will be patient. I will eventually get what I need but may become homeless If I don't get what I need in time. $MoonPixie69
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November 2023 by Gesc693
The wait is longThe employees aren't helpful, they talk over you and try to get you to call instead. The line is long they only have one teller. They don't give you an opportunity to get onto the waiting list url code in the lobby.It smells nasty inside.This is by far the most unpleasant experience I've had. Look at the ratings of this place. They new new staff.Update! 10/24/2023Heck no! I will not give wells fargo all of my personal information for them to call me and make excuses for the poor customer service quality at this location.I will continue to conserve my anonymityKiss it. My review isn't changing
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November 2023 by Cathy Vernon
Customer Service well below par! I've been at this branch 10 years and pulled all of my money put today. One too many times having bad encounter and poor customer service. While I was there pulling my money out, another client came in extremely upset because of something they screwed up on her account!
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November 2023 by Skib Kamal
If there's 0 star I would give them no star. Stupid people working there they don't no what the f there doing just running around waited like 2 hours wouldn't see a banker. Bunch of idiots in a building. Mismanagement
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November 2023 by ArGi martinez
I have not visited the branch yet and I am already afraid with so many negative comments, mainly when you are not from this state, I hope to update my review for better or worse after visiting this location
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October 2023 by Grace Z.
I've never had a good experience at this location. Each time I've visited, the drive through and the walk up ATMs are out of service. The lines inside are long, and it just makes for an overall bad experience.
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August 2023 by Brad N
This bank has continued to decline over the past few years. It's Friday afternoon with only one drive thru open. Where are all the bankers? I think it's time to look for a different bank...
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July 2023 by Jacqueline Stanfield
It takes to long in the drive through and it's sad when your card has been compromised they can't give you a temporary card, just took many inconveniences with today's technology
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July 2023 by Pam Gooden
I go to this bank daily. Normally great service but Today the girl in the drive thru was Rude
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July 2023 by Alexandria Royal
Natalie was very patient and helpful. It was my first time at this location, it was very busy but I made an appointment online and was seen on time.
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July 2023 by A Rodriguez
Each and every time I come to this location for the drive thru ATM which is a couple times a month it does not work!! It always says it is out of cash so annoying and inconvenient.
