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“Ali was very helpful and knowledgeable, this business truly cares about customer satisfaction! Thank yall so much for all you do for the community and having what we need in store ready to go!”
“Excellent and Outstanding customer service!
I was greeted right at the door with bright smiles!!
I loved their attitudes and wasn’t rushed. The agent was knowledgeable of all the questions I was concerned about!
Thanks for the great customer service!!”
“Leticia has a wonderful attitude she has helped me with issues I had with my husband's phone. Excellent customer service
Congratulations!! Keep up your excellent work”
“Taj took our number outside metro store last week. He followed up with us and gave us an amazing deal. Today we have switched the service and got a great deal on tablet and new phone. So happy.”
“Jenn cell is the best place in town to go if you need a cellphone tablets and cellphone repairs. GREAT GUY HONEST AND RELIABLE. GET AT HIM FOR GREAT PRICES HIGHLY RECOMMENDED!!!!”
“Amazing customer service
The team was very professional and patient. They explained everything to me before leaving the store. Highly recommend this store”
“The employees at this store not only take the time to explain the promotions; they also make sure the process is as painless as possible. Highly recommend this location. It even smells great.”
“Cindy is the boost employee that has been extremely helpful during several situations. Cindy absolutely goes above and beyond the norm for her loyal customers, which I am, but even if a new customer walked through the door, Cindy would do what would be necessary to help said customer.
Cindy is absolutely the very best Boost employee I have ever encountered and I am sure that she deserves every award/accolade she receives.”
“We had a great experience with customer service regarding my husband’s cell phone. The agent who assisted us, Giovanni, was professional, patient, and very knowledgeable. He took the time to clearly explain everything, answered all of our questions, and made sure the issue was fully resolved without rushing us. It’s rare to receive such attentive and caring service, and Giovanni truly made the process smooth and stress-free. Excellent customer service—thank you, Giovanni!”
“Excellent service this morning with the help of Cecilia ! She helped my parents transition from T-Mobile to AT&T, made the switch up easy and fast ! Thank you so much for your help.”
“My experience with AT&T's customer service was outstanding. As I walked in I was approached by Jonathan he made me feel welcomed. He made sure I understood my options by paying close attention, being knowledgeable, and taking the time to fully address all of my questions. Because of this expertise and helpfulness, I am really considering switching to AT&T. I had a pleasant, trouble-free meeting that gave me a favorable image of the business.”
“He hooked me up with new iPhone for pre Black Friday offers and also gave me a nice deals on accessories do recommend this store if you are into buying an upgrade or a new line of service he got some awesome deals and will definitely hook you up as well 5 stars”
“Came in looking for a new case for my phone, unfortunately didn't have what I was looking for. But needed the phone back reattach and they were very helpful. Great service and would recommend to anyone needing phone worked on.”
9AM - 8PM
B105e, 10900 Gulf Fwy, Houston
Mobile Phones
“Shout out to Krista Patterson, she is the best. Best customer service ever. She is so kind and friendly and will make sure you get the Best Deals Ever! Go and check her out ASAP! She is Verizon!”
“Great customer service would tell anyone 2 come and get a phone from mr.adam on ost south side houston he took care of me gave me a great experience at total wireless”
“Long story store. This is the best store in Pasadena. I purchased a phone from another store on shaver and when my daughter messed around with my phone and locked the phone I went back to the store on shaver and asked for help. They told me they can't do anything cause my phone is hacked. And didn't Even look at my phone and blew me away tho I spent money with the store. So a friend referred me to shez store on
Allen ge and he helped me out with all his heart and passion for any customer that walks thru his door. I am in ❤️ ? ? ❣️ with this store and will always go here and truly God bless shez and his store ? ❤️ ♥️ ?”
“They finished 3 ppl phone sooo fast then did mine !! I don’t know who they got back there fixin stuff but it must be MAGICC ? thank you guys this is a 5 star place!!”
“Came by to switch my phone over and reached great customer service from MD. He helped me with everything I needed and ensured I was satisfied. Cheers to a lower phone bill‼️”
10AM - 8PM
4002 Fairmont Pkwy # B, Pasadena
Mobile Phones
“Excellent experience repairing my Iphone. Eddy was very knowledgeable and fast turn around,making the process stress-free. The store was super clean and they also have a great selection of accessories, definitely recommend!”
“Very friendly and fast make sure you stop by here. They really helped me today and right now they have deals on their phones. I usually don't go this area to shop but I was near here today and they actually treated us very good. I suggest if you are in the area and need a phone you come here.”
“I would recommend that all friends and family go to T-Mobile off the eastex freeway Jacob, Mike and Arel are awesome staff they go above and beyond I really appreciate how they all came together as a team and explained to me everything I needed to know they are polite and professional and that means a lot service first I will continue coming to this store TMobile you should be honored to have them on your team”
10AM - 7PM
5968 Fairmont Pkwy ste g, Pasadena
Mobile Phones
“Setting the appointment was super easy and the phone was repaired and ready within the hour. This is the 2nd time I have used this business for a claim. The ONLY reason I am not giving 5 stars is because of damage to the phone both times.
The first time, they set the phone on something hot that essentially melted the back a little, pointing it out himself. I believe he offered to fix it, but I respectfully declined as I didn't want to deal with it at the time.
This time, same phone, the guy pointed out that there was some damage on the back bottom right corner, but said it was there before which was believable. The second I handed the phone to my daughter who waited in the car and wasn't privy to that conversation instantly pointed the damage out and said it wasn't there before.
This was for a Samsung A32 so you could imagine why I didn't care so much about a small cosmetic issue. However, I imagine it would go differently if they had damaged a significantly more expensive device. So, for users with a more expensive phone, proceed with caution and maybe take photos of your device before and after dropping it off.
Both times, I had scheduled for the earliest appointment. I had to wait a lot longer for the store to open the first time, so just know they open late sometimes and schedule for a later appointment.
Would I use them again despite these issues? Yes.”
9:30AM - 8PM
432 Uvalde Rd, Houston
Mobile Phones
“⭐⭐⭐⭐⭐
Amazing customer service! From the moment I walked in, I was greeted with a smile and treated with respect. Md took the time to explain everything clearly and made sure I left satisfied. This location truly cares about its customers. Highly recommend! I was coming from the metro dow the street and was highly disappointed but they made it smooth and easy thank you.”
“Quick fast service repair of my iPhone. I thought the screen was busted but was showing that it was only the protective shield. Took it off and let me know that it was no charge. I bought two replacement shields for $20. This is very good place to go.”
“Ali gave me the best customer service I’ve ever had at a wireless store. He explained all my options clearly, helped transfer all of my data, and made sure I was comfortable with my new phone before I left with it. I’ll definitely be using him again!!!
On a plus side he comes to YOU!!!!”
“I was assisted by many tmobile employees in the past but Brianna stood out to me the most. I had issues with my esim but Brianna was fast, efficient and straight to the point with her assistance and technical expertise. I highly recommend you go to this location if you need support or have any questions regarding your tmobile phone and phone plan.”
“Very nice folks, my charging is worn out and they provided alternatives for half the cost. I’m bringing my laptop here to try and speed up the internet
Thank you CellurPort”
“Great service and T was very helpful! Found exactly what I need , and T made the process quick and easy . highly recommend this store for anyone looking for phones and Accessories”
“Tony's customer service was absolutely PRISTINE! Prior to today, I've NEVER received anything but pathetic service, at this location! Tony's service is the ONLY reason that I will restore business with this location!!!”
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“The customer service is excellent he is very knowledgeable and professional we all need to find quality places to do business with.
I will definitely be coming back for more services and recommend to all of my family and friends”