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“Don,t fret cell phone issues, go to your local AT&T store and the employees will get the problem solved very professionally, they did for me at the store at 3532 Spencer Hwy, they went above and beyond!”
“Giovanni is a top grade A representative
I appreciate all the patience and help
I've been with verizon before and I'm glad to be back”
“Extremely Honest and Affordable. Sunny is very friendly and explained all of my options. He did not try to upsell anything. The store is organized and very clean. TAKE YOUR PHONE HERE FOR REPAIRS. They have the best price on screen replacement out of any store I have asked.”
“Filed a claim through my insurance and without giving it any thought, I accidentally booked an appointment the day of memorial day. I called the next day and told me to just swing by and drop it off and when i did I was told it would be ready in only a couple fo hours! Highly recommend them for any future phone repair I may need!”
11AM - 7PM
4002 Fairmont Pkwy # B, Pasadena
Mobile Phones
“Sam was very helpful today in my purchase of a new phone. He was also very knowledgeable and apprehensive when it came to my millions of questions. I'd definitely recommend him to anyone looking for a simple and efficient service.”
“From Max's my 11 yr old. Great service, very friendly and gave us snacks and water while helping my mom and sister.
Sef was amazing with dealing with a complicated line transfer and was so patient. Thanks for making this painless. I will be transferring the rest of my services soon.”
“100% recommended store! Very good service and excellent promotions. Don't hesitate to come and see the promotions they have every day. Thanks to Daisy for taking the best care of me ??”
“The worker Francisco is a good helper he help my sister with her cellphone that would not work on the settings and half of the screen and still manage to transfer all her important information”
“The 3-representatives Cristal, Daniela and Mariana that assisted me were extremely supportive and helpful with the process of my payment for several months.
Everyone else that has assisted me all the other months were very rude and were slow and unwilling to help me just to make a payment for my son without asking any questions on his account. That left a Bad taste in my liking for AT&T.”
“The Customer service at this store is 10 out 10, I definitely recommend this particular location, they help me out to get the phone and monthly service I really wanted”
“I went there with difficult situation with companies and rosey and vickey did me right they where the nicest person there was good understanding communication, Recommended!!!!”
“Huge shout-out to Andrea! She went above and beyond to help me resolve the issues I was having with my phone. Her patience, helpfulness, and incredible knowledge of phones truly made the entire experience exceptional.
I would highly recommend Andrea to anyone who needs assistance with phone issues or is looking to purchase a new phone. She has a one-of-a-kind skill set and genuinely takes the time to make sure her customers are taken care of.
If you’re looking for a new representative or have any questions about your phone, definitely seek out Andrea. She is absolutely amazing at what she does!”
“My family has been presented with a wonderfull package offer with total wirerlessoday a very sweet caring and knowledge young lady has made our day very pleasant this young lady's name is Ashley.i would love to recommend you applaud her too for the best service we had had so thank you and please keep Ashley working with honors at your store here on Southport location we thank you Ashley ..”
“Johnathan was excellent helped hooked me up with a great phone for the money I had. He made it work
Highly recommend this boost store.
Thanks
Bradley Rose”
“Adam at Metro @ red bluff/spencer location was amazing!! Very helpful, patient with me because im deaf. We definitely made a friend in Adam! Give that man a raise!!”
10:30AM - 7:30PM
3809 Shaver St Suite 110, Pasadena
Mobile Phones
“I transferred from T-Mobile to Total mainly for their excellent customer service, especially thanks to Abe for helping me out every time I have a problem. Great job keep it up”
11AM - 5PM
2015 S Richey St Ste A, Pasadena
Mobile Phones
“I m so happy for the help that I got Zandra is good at helping people I recomend her to help everyone she is patient and she tryed everything to get me a better plan thanks zandra!!”
“11/10 – Someone Give This Woman a Raise
I came into T-Mobile expecting to spend an hour dealing with phones, plans, and the usual wireless headaches. Instead, I had the best customer service experience I’ve ever had.
Alyssa greeted me with a smile, knew exactly what she was talking about, answered every question without making me feel rushed, and somehow made the whole process actually enjoyable. She was professional, incredibly knowledgeable, patient, and had a personality that made it feel like I was talking to someone I’d known for years instead of a salesperson.
She didn’t try to push things I didn’t need. She explained everything clearly, found the best options for me, and made sure I left understanding my new service. It’s rare to find someone who genuinely seems to care that you’re happy before you walk out the door.
If every T-Mobile employee were like Alyssa, I don’t think anyone would ever switch carriers.
I honestly walked in expecting to buy a phone plan and walked out wondering if T-Mobile secretly hires customer service superheroes.
If you have the chance to work with Alyssa, don’t hesitate. She’s the reason people leave five-star reviews… and honestly, five stars don’t feel like enough.”
“We walked in Verizon yesterday not really knowing what to expect, but Christian was SO nice and helpful. He got me moved over to my husband’s line super smooth, also with 1k to go towards my old phone bill!! We left super happy and got everything we needed and plus some! He gave us his business card and I was having trouble getting my new phone to work, and he answered me all 10 TIMES that I called, and was super sweet. All of my issues are fixed and I am one happy customer! Ask for Christian”
“This is a great place to get support for your device. Very friendly, cost effective and timely manners. I would highly recommend this place for your device support.”
“Annmarie was very helpful and sweet. She went above and beyond to help us!! We came in for a upgrade for my husband for his Father’s Day gift. She was very sweet to my son. We even came back to buy more stuff!! Thank you!”
“The manager and his worker Jason or the best workers I've ever seen in my life anywhere at any business in my lifetime and I'm 68 years old I just want to let everybody know it's the best cricket store anywhere! They're so wonderful I can't even tell you how great they are Jason the manager's helper is so amazing and the manager is the biggest hearted guy I've ever seen in my life he goes the extra mile to get you what you want no matter what you won't believe it it's so amazing!!!! I love these guys you got to go there”
“Man these guys here are awesome great experience awesome customer service I would greatly appreciate recommed this store the two guys there very nice and very knowledgeable thank yall”
“Good service at this store. Syed is a really good guy he got good and best deals with the affordable price. He's taking good care, go check here he got best deals.”
“This store always has best stock in phones. Best Metro in scv with great customer service as well some other metros actually direct you to this store ! Bilingual staff is great.”
“Donna was amazing!! We went in bc my phone was broken couldn’t get it fixed unfortunately but we got offered a great phone opportunity and she walked us through the whole process. She was such a blessing. Thanks again Donna, stay bright!”
“Diego was such a great help. We were in there for almost 2 hours and between small talk, and him being a great help felt like 30 minutes. He was very patient, and informative. Definitely recommend him for all your needs. 10/10”
“I'm honestly upset I hadn't found this place sooner! A friend of mine told me they'd be attending the grand opening a day before my birthday on December 12th, 2018. I didn't forget the name because my Dad's name is Joe, lol! I used to shop at Walmart and HEB but was looking for a store with mom approved prices. I decided I'd give Joe V's a shot! The first time I stepped into the store I knew I would never go back to the other grocery stores! Almost everything is HEB products at discounted prices! Iv'e bought not only quality food, produce but also kitchenware! They have air fryers, utensils, dog food, beauty products, hair products, and so much more! During the pandemic and during hurricane season I know I can count on Joe V's to always be stocked or restocking! The employees and managers are always so helpful and looking out for their customers. Truly a great place to shop.”
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“Great prices, great service, and great products. I highly recommend this place if you want repair your phone or if you’re looking for a good selection of accessories.”