AT&T Store in Jacksonville offers a variety of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from flexible wireless data plans, including prepaid options with no annual contract and no credit check. The store also features numerous unlimited data plans, all compatible with nationwide AT&T 5G service at no extra cost. Customers praise the store's helpful staff, highlighting positive experiences with sales representatives who listen to their needs and provide clear guidance. Several reviews mention friendly and professional service, with staff like Mela, Camilla, and Alana going above and beyond to assist with device upgrades and troubleshooting, even cleaning phones. However, some customers note that service can be slow, with waits of around 15 minutes, and occasional issues with staff communication. Overall, the store provides a good selection of devices and plans, with attentive customer service, though wait times could be improved.
Great Service!! I travel from Arlington to Jacksonville just so we can deal with Milla. She was great help! Five ⭐️
March 2024
Dustan did a great job helping me out and got me in and out and lined out quickly and was very informative of everything and was willing to go the extra step to help me save some money and make sure my phone services were right and doing what I need them to do. 10/10
March 2024
All was extremely good!!! Ask for mela she will get you fixed up
