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December 2022 by Bobby Rozell
It’s great
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September 2022 by Jessica M
The drive through ATM doesn't work. It just ate my bank card and a large sum of money because the touch screen is hyper sensitive and doesn't work as it should.
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July 2020 by Brenna Leone
Rude staff, never available for customers, I've been here for years and they continue to get worse and worse every year.
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November 2019 by Susanna Harris
The entire staff at the Austin Bank (Jackson Street in Jacksonville Texas location) have consistently addressed my banking needs, immediately and professionally.
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September 2019 by Mary B
Bank manager at this location put a hold on a check, after it had been verified and was placed in my husband's account, and that somehow threw him negative thousands of dollars. We were not notified. Now we have to wait a week to see if it is resolved, but were given no guarantee if we would actually get that money back. Very, very disappointed in how this was handled.
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June 2019 by Casey Reynolds
Very rude in Longview customer care.
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November 2017 by auntee peaches
BEST Austin Bank branch in East Texas.
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October 2017 by April George
I have never had any problems with this branch. They have helped me with many things over the years.