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June 2023 by JessSoldIt
Standing in line, waiting… someone in the drive threw pulls up told they need to come in. Teller literally calls customer from behind, doesn’t speak, say one moment, how can I help NOTHING, just calls the lady to the counter and helps her…Ingrid banking while black in the suburbs make me invisible????
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June 2023 by Jessica Smith
Standing in line, waiting… someone in the drive threw pulls up told they need to come in. Teller literally calls customer from behind, doesn’t speak, say one moment, how can I help NOTHING, just calls the lady to the counter and helps her…Ingrid banking while black in the suburbs make me invisible????
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April 2023 by Dustin G.
I've had no issues in the 3 years I've banked here. Staff is generally friendly and helpful.
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October 2022 by Jorge Privado
very bad customer service
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May 2021 by mena howard
Walked in and it was very ghostly, no customer service, they just looked at me with no assistance, I had to start the engagement smh ??♀️
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May 2021 by Joshua Kuykendall
Everyone was great!
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January 2021 by Jean Ornelas
I’ve never been disappointed with the service or professionalism shown at this location. It will continue to be our bank.
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August 2020 by Michael from Texas
I have been an Amegy Bank customer for over 20 years (SW Bank of Texas days). Things have changed over the years, but the folks at several locations have been consistently helpful. I think everyone over the age of 18 should know their banker, and the folks at this branch (Mason Rd) and Amegy on general, have been great to work with. They help me understand what my options are. They are reliable in helping me understand the broader markets (loans, savings, etc). They are friendly and effective. I primarily use then for personal banking, but I have used them for my business... and in both cases they were awesome. Worth opening an account and go into the branch.
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September 2019 by David Higgins jr
The worst costumer service I've ever had in my life. I recommend closing ur account and moving banks before ever having to deal with the branch manager again he doesn't know anything. And he won't even try to help
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April 2019 by Arryn Bissonette
These people r straight Thief's.... they let u put money in but won't let u take your own money back out! Would not recommend them to my worst enemy!
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July 2018 by Adam Lesoon
The Staff here are incredibly nice and helpful. I'm leaving a 5 star review because they helped me set up my business account and were knowledgeable about series LLC's. Keep up the great customer service folks; it speaks volumes!
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April 2018 by mythnight ent
attention to the public is horrible, and the people who work opening the current accounts do not know what to do to solve a problem ... they are people not prepared
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September 2016 by Melissa Cusick
Been banking with Amegy a long time, the staff and service is great!
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June 2016 by Jorge Sanchez
Getting approved for credit line has become a nightmare at this location, I have a checking and credit card I even have my house loan with them. I will suggest going some where else to get that process done because they will take for ever and u better be ready to call them back and ask for info on the process because they are not going to call u back, it's been at least 3 months since I started the process!!! Horrible experience
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June 2013 by Gigi Woodlawn
I have visited several other Amegy Bank of Texas locations in Houston and have had good, overall expereinces. This location, however, is the pits. The tellers are rude, the account reps (or whatever the title is of the people who sit at desk as you walk in) bearly look up to acknowledge you and when she does get up it's just to go gossip with the tellers,....while they are working with customers!!! Management needs to step it up.