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February 2025 by Sandra Bu Bunes0
I was in that dealership today and I talked with Stacy , she supposed to bring me the key I was waiting for her almost one hour but nobody show up because I told her we are not buying and I left the dealership she was so rude and aggressive when I told her we are not buying go to the Mossy Nissan they have a good sales person over there. She does not know the basic principles of dealing with a customer
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February 2025 by mike tafish
Prompt and fast service
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February 2025 by David VanKleeck
The was very friendly, and made sure my car buying needs were met quickly and effectively.
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February 2025 by sk nguyen
*** BE CAREFUL WHEN BUYING A CAR AT THIS DEALERSHIP ( especially avoid the guy named MARCO )
I purchased a car, new from this dealership. I live in san antonio and they were willing to take the car down to me. However, when they drove the car to me, there was 3 different spots with damage on the NEW CAR. I felt bad if I refused to take it and they said they would issue me a due bill which will fix the damage later, so I took the car . The guy named Marco said he can fix the 3 spots for $350 . In my opinion no one can fix it for $350. He also said his guy can only come tuesday to fix it. However, I told him I am only available Monday because I live far and only have that day off. Seems like he was just giving me a hard time. I tried to call him and leave him a message 2 times, but he didn’t respond or care. To me, this is a rip off and I also know how it goes, after they already sold the car, they will ignore you.
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February 2025 by Didem Türkmen
I recently had the pleasure of working with Mehran Abedini in purchasing a vehicle, and I can confidently say that his service was exceptional from start to finish. He demonstrated a high level of professionalism and expertise throughout the entire process. He was able to provide detailed information about the vehicles I was interested in and patiently answered all of my questions. It was clear that he has a deep understanding of the cars he sells, making the decision-making process much easier. Highly recommended!!!
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February 2025 by Angela Araujo
Excellent service! Mario and the team were very kind and helpful with my car. I highly recommend this dealership!
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February 2025 by Cynthia Scott
I always get treated like a queen when I go for service. I love how you get a video from the service technician that shows everything they’re doing and then you get a written estimate along with suggested services which you can confirm or decline. I recommend Shottenkirk Nissan Katy for both sales and service
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February 2025 by Nancy Tijerina
Excellent service
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February 2025 by Sham Cadle
Trace and Mario are the Best!! Ask for them when you go there. They are friendly and work with you.
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February 2025 by Jacob Tucker
My family and I have owned many Nissans over the years. We have purchased three Nissan rogues from this Location. The new GM was nice and tried to get us out of our current Current rogues. However, we could not make the numbers work. Not a big deal we’ll just come back in a few months maybe A year and by then. However, the constant bombardment calls in text messages pushing for us to take a bad deal is ridiculous despite being very frank to both the sales lady Heidi and the finance manager, they continue to pressure and push to try and get the sale even though they know that the numbers just do not make sense. Because of this pressure and the disjointed communication between their office and the sales staff I suspect I will have to purchase my next Nissan elsewhere.
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February 2025 by Geetha Damarapati
my family and i came in to buy a car hesitantly and left fully satisfied. martin is absolutely wonderful and would highly recommend working with him if you are looking for someone to help you out
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February 2025 by Joyce Balko
Came in for my Rogue sport's first check up. Very quick. My service advisor Bradley Hook was the nicest young man. He showed interest in me and his job. Overall good experience.
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February 2025 by jeremiah mohr
They replaced my transmission in my 2014 Nissan Sentra back in July of 2022. The replacement part failed multiple times after the initial replacement within just a few thousand miles. Now, the transmission has faulted within 20k miles and they are saying they will only look at it if I pay them $500, because it’s past the 12k miles and 12month warranty. Who only guarantees a new transmission for 12k miles? They sold me a faulty part, and they won’t make it right. Nissan Consumer Affairs won’t assist either.
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February 2025 by Ameer Ali
Martin was amazing to work with. It was my first time at this dealership and it felt like we knew each other for years. Will be coming here from now on
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February 2025 by Brye Ordoña
My Favorite Dealership.. Awesome
